"A good experience with your sales…"

A good experience with your sales person (Laurence) who explained the options clearly and answered all our questions clearly. We pre-ordered and now await an installation date.

"Super Dooper !"

Super Dooper !

"Very professional from start to finish"

Very professional from start to finish

"Excellent customer service by doing…"

Excellent customer service by doing exactly what they said they would do. Great deal too. It’s the simple things!

"A massive thanks to everyone involved!"

A massive thanks to all of the installation crew involved in getting our house up and running with FTTP. To mention a few names: Moesha & Jordan who were efficient, polite and clean on the premises, Moesha even going out of her way the next day after installation to provide us with x2 extra routers as part of mesh setup (Thank you!), Darinder who I spoke to on the phone, who prioritsed the extra routers after we noticed flat spots in the house on the 1st day, and all of the engineers/senior engineers who attended on and off over a 2 week period - Rob/James & Niall (and probably a few more!)

Fair to say our installation wasn't an easy one, but the crew got there in the end and speeds are now consistent around the property.

If customer service is anything to go by, there will be a lot more customers heading your way in our area. I'll be spreading the word.

Thank you!

"Terrible service told me I would be…"

Terrible service told me I would be connected in March and now I have gone 2mths with no internet! It’s putting a massive strain on my life as I work from home and no one cares and no one still 2mths later can tell me when I will be connected. More frustrating is that people in my area who signed up after me are connected but I am not. They lie by saying they prioritise pre orders but my mum is connected and she signed up after me! Total lies

"This is the third day without the…"

This is the third day without the Internet. Booked a call back but still waiting. Had to buy a router and sim card as I work from home.
All sorted with the Internet. Still the best provider in this area

"Great installation by Aaron and Moesha"

Great installation by Aaron and Moesha. New line etc all in and working in a few hours, nothing too much trouble.

"Excellent customer service"

Punctual on fitting day and the customer service is really friendly

"The internet installation was done on…"

The internet installation was done on time no problem and I’m very happy with the results