"I will never use Gamestop again!"

One of the items that I ordered said only 7 left place your order soon on the product page. I placed my order and awaited an e-mail confirming my order. I received an e-mail to say my order had been confirmed. I paid extra for DPD for delivery and monitored my e-mail for a dispatch notice, however two days later I received an e-mail telling me that the item that had only 7 left had gone out of stock and I would not receive the item.
I contacted Gamestop by phone and asked how was this possible, I was informed that by the time the order reached the warehouse the item had gone out of stock, I indicated my dismay at this following the e-mail confirming the order, however, I felt that my words were falling on deaf ears, I asked them to delete my account as I will not purchase from them again, however, this has not been done.

"Nonexistent customer service?"

Bought a ps4 online and all was well until I tried to use it. I believe it has a hard disk problem as it won't boot properly after repeated o/s install attempts. I have emailed gamestop multiple times stating that I would like to return the faulty goods for a refund. I have been waiting for a reply for a week now and I have had no answers from them apart from an automated email stating that my query has been registered and that they will get back to me yadda yadda high number of customer queries so might take some time to respond, yadda. Funny that because when I sent question to them days before and I had a response within 24 hours.
Their terms say that I need to wait for their sayso before returning items but if they don't respond soon I will send it back anyway. I am fully aware of my rights under the new consumer law and if this is an attempt at making me go outside of the returns period then they are in for a shock.

"Excellent service"

Excellent service and communication.with great value on items too..will buy again from gamestop...thankyou

"Are they alive?"

Ordered a PS4 Mega Pack from them and my friend did the same, simply 30 minutes apart.

He's been sat happily playing his within two days of order, I've had no dispatch confirmation for the exact same order I placed well over a week ago for something they had in stock and indeed still have in stock.

I've phoned, emailed, tweeted to try and find out why for over three days and so far have received absolutely no response. I'll give it another 24 hours and then I'll set the credit card company on them.

I'm genuinely concerned they may not actually be trading they're that unresponsive.

"First time purchase"

My first time order from this company and I can confirm it was great no problems as I live in West Yorkshire England. Ps4 controller arrived within 5 days and it was best price compared to all the big uk stores and online stores. Well done great company to purchase from and I will purchase again in future.

"Playstation 4 1TB Players Mega Pack"

Good prices, highly recommended.

"Good customer serices and prices"

Good customer serices and prices. Go for it! :)

"Gamestop - Highly Recommend."

I've bought a couple of items from Gamestop. Good range & competitive prices. Their communication is very good & delivery fast. One of item orders I had to cancel. I was kept informed throughout the process & the refund was processed as communicated. I would recommend this company.

"Excellent service"

I recently placed an order online but following the order noticed an even better deal. I called and spoke to Heli who sorted the issue answering all questions I had promptly and accurately. She arranged a refund in quick time. I would not hesitate to use GameStop again as their prices are very competitive and customer service is excellent.

"Great Service"

Very pleased with the service. Great feedback and the best prices on the net. Was also impressed by their helpline - asked a question online and they responded within an hour - brilliant