Hug Boilers

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180 reviews
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Hug Boilers

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Mr Binyon

5.00/5.00

"After talking to Jason about having my…"

After talking to Jason about having my old boiler replaced I knew that Hug was the company I would go with if the price was OK. He was thorough in finding out what was needed and what wasn't and made the time and effort to make sure the boiler was right for me and my property. The engineers that turned up worked all day making sure our installation was completed in a day , two cracking lads who talked me through what I needed to know , I wouldn't hesitate to recommend this company.

23/10/2024

Peter Smeaton

5.00/5.00

"HUG were absolutely spot on from…"

HUG were absolutely spot on from initial contact to quote and install. Super quick and very professional.
Jason pulled things together quickly as we had no heating. Sam the engineer went over and above expectations. I can't recommend highly enough.

23/10/2024

JA

4.00/5.00

"Boiler Installed, Would Reccomend"

Boiler just installed. By far most reasonable price for boiler installation, compared to national and local options, with a good brand boiler. Reasonable finance option. Quite good communication from gas surveyor and subsequent gas engineer who came on day, including being able to be flexible due to me being at work . Only area I think could improve would be post installation communication.

22/10/2024

Carol

5.00/5.00

"Excellent services!"

Hug Boilers has provided me with excellent services in process of replacing a new boilder. I highly recommend them!

22/10/2024

hugh watkin

1.00/5.00

"diabolical yearly service"

second year in a row this excuse has been made both times iv lost out, in june i contacted hug for my yearly boiler service, its due october, told them i could take days holiday any time they wanted in oct, we settled on 14th oct, that day came and was getting late in the day , i rang them only to be told engineer has rang in sick we need to reschedule, well well THEY CAME OUT WITH THE SAME EXCUSE LAST YEAR, i had to take extra day unpaid leave on the friday last year and im having to do it again this year UNPAID, this is a lame excuse to use 2 years in a row, its because im out the way in tyne and wear , im now finding out about a british gas service of boiler so i can get rid of these, shocking service both times iv lost out and i dont for 1 minute believe that excuse

18/10/2024

Lisa

5.00/5.00

"I just want to say a big Thankyou to…"

I just want to say a big Thankyou to Jason for all his help to make sure I got the right boiler and price ,from start to finish everything was perfect
The 2 men who installed it cleaned all the mess up and took all rubbish , I will definitely recommend hugs boilers . Thankyou

16/10/2024

Mr Tobin

5.00/5.00

"Satisfied customer "

The whole process from start to finish with HUG was excellent.

16/10/2024

Julie H

5.00/5.00

"An excellent start to finish…"

An excellent start to finish experience.We are in Leyland in Preston.
Everything was explained well and Jason was very helpful.
I have no hesitation in recommending Hug Boilers to anyone. I had a combi boiler installed in what was an airing cupboard.
Two hard working lads who respected our property and covered the carpets and swept up at the finish..well done..we're very happy with the new system..check them out , they came in cheaper than other quotes...👌😊

09/10/2024

Matt

4.00/5.00

"Quick and easy online order"

Quick and easy boiler replacement all ordered online and a really good competitive price which included everything! Fitted a week later as I wasn’t in a major rush. My only niggle was I struggled to contact them confirm a few things that I wasn’t sure of as I got a confirmation email but no contact number or email or address but all was in hand and didn’t have to worry.

Would use again no problem

07/10/2024

Elvine Hewitt

5.00/5.00

"Great job!"

Recently had my boiler replaced by The Hug Team in south Manchester.
Inially contacted Jason who advised on what I needed and which was the best boiler for my usage, forwarding me a quote for the work needed.
On acceptance Jason did all the arranging for the job to start and a few days later the gas engineer arrived to fit the boiler(think his name was Craig)
The job was completed in a day. Craig cleared all the mess taking it with him when he left.
An electrician came the next day to interface the electrics and show how to use the controller.
I fully recommended these guys competent , professional and friendly at a reasonable price .

02/10/2024
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