"5% discount code is a lie"

They offer a 5% discount for signing up to there spam messages and the discount code doesn't even work at checkout. Says "Discount code not valid for your purchase item", the item I purchased was literally a Schwank grill wtf??

"Ordered this grill for the first time"

Ordered this grill for the first time. It was easy and fast. Nice website with all the necessary information to make a sound decision. Once I receive it and use it, I will give more information.

"Very easy"

Very easy, straight forward. Good stuff

"The opportunity to engage the "Chat"…"

The opportunity to engage the "Chat" option was most helpful in finalizing the buying decision.

"The website was very easy to use"

The website was very easy to use. The Christmas bundle was what made me make the decision to go ahead and buy this awesome grill!

"How about just being honest about the…"

How about just being honest about the order time frame? As far as I know this order will arrive at some point in 2025.... maybe. Thats a problem when your customers are paying +$1200 for a grill and we get a thanks for your money and radio silence.

"This is what made my experience......"

What made my experience great is that over the weekend you were sold out of the bonus package for the Schwank. When logging in today, we saw that it had been restocked. You've made my husband's Christmas. Thank you!

"The son who has everything including a Birthday 3 days before Christmas"

Well I felt like something’s were misleading in their advertisements but it’s that time of year. I had a hard time getting in touch with anyone but my message was returned within Hours. I was disappointed that the grill was not available to ship out with in 48 hrs as indicated. I already made my purchase, I was offered a refund but I decided to pay extra for quick delivery. My son has a BDay on the 21 of December, so I was glad we could resolve the matter. I know he really wants this grill.

"Amazing product"

Amazing product. Restaurant quality steaks and so easy to use. But one of the most impressive things is the build quality and the ability to put all the cooking surfaces in the dishwasher. It comes apart and goes back together so easily. Perfectly engineered and wonderfully overbuilt.

"Quick "

Fast and easy