"Great price and service on a beautiful patio dining set"

I found recreation outfitters had the best price and selection on the Hanover cast aluminum patio dining room set that I had been shopping for. No one else had the cushion colors that I wanted and to top it off they were several hundred dollars cheaper.

For some reason, I didn’t receive my order confirmation so I reached out to their support and Raj was incredible and reached out to the back office and ensured everything was good and continue to follow up with me to make sure the shipment arrived as expected, and that I had had no issues. My order was during the crazy worldwide IT systems crowd strike computer issue so I suspect that may have played a role, but regardless their recovery and support were Impressive.

I was contacted by the shipping company to setup delivery and they delivered exactly at the promised date and time with a call ahead to make sure everything was good so flawless execution on that.

Finally, the Hanover dining room set was impressively well packaged, and arrived flawless and undamaged. I did have an issue with missing assembly hardware for 2 chairs. I called Hannover and received friendly and fast Support to get me replacement parts within a few days.

In a perfect world, none of the little issues would’ve happened, but let’s face it, things happen and more importantly to me was the top notch support to resolve the issues painlessly.

I highly recommend Recreation outfitters and also the very well-made and beautiful Hanover cast aluminum outdoor dining set.

I would gladly do business with them again.

"Very knowledgeable and helpful…"

Very knowledgeable and helpful personnel.

"Ordering was easy"

Ordering was easy, fast and efficient!

We received the merchandise we ordered in a very timely fashion.
Arrived July 26, 2024.

The merchandise was in perfect condition when we unboxed it.

"This was the fastest shipping for this…"

This was the fastest shipping for this swamp cooler I could find anywhere!!!

"Amazing Customer Service"

Raj is the best customer service person I’ve ever dealt with. He checked to see it the items were in stock and followed up with me via phone and email regarding the status, asked the warehouse to rush it and again followed up. Amazing service and fast delivery time.

"Kudos to Recreation Outfitters for their..."

Kudos to Recreation Outfitters for their impeccable customer service! I had a few questions about my order, and Tim was quick to respond with helpful answers. It's refreshing to shop with a company that values its customers.

"Recreation Outfitters is my secret weapon..."

Recreation Outfitters is my secret weapon for creating the ultimate outdoor oasis! We bought an outdoor dining set that looks great, and I feel that we were able to get the best price online. I called a few times before my purchase, to get clarity on shipping timeline, and was happy with their service. Keith helped me, and he was super knowledgeable and helpful. He made sure our set's fabric color would match the color of our existing set.

"Raj was very helpful in helping me to…"

Raj was very helpful in helping me to get the item I wanted. He was very efficient. I enjoyed interacting with him through the entire ordering process.

"company redeemed themselves - technological issues"

I finally received a response from Recreation Outfitters. There is some sort of technological issue going on where I am not receiving their emails but I did receive copies via the chatGPT and they were very helpful.

More to come on the follow-up of the order, but I am happy to have communication with them, and am keeping the order as I did receive explanation of the delays and an approximate ship date.

"Recreation Outfitters Review"

The web site was easy to use & navigate thru. All options were clearly visible & the web site responded very quickly. I would highly recommend Recreation Outfitters to my friends and family.