"Customer Service Guidance"

Raj was awesome to help me the way he did! He is a very effective customer service Agent.

"Wonderful experience!"

We just moved to Florida and I needed a new dining set for our lanai. I finally found the perfect set at Recreation Outfitters. I had a few questions and called the company directly. I spoke to Raj who was absolutely wonderful. He answered all my questions and helped me with a delivery date that coordinated with our schedule. The set arrived on time and in perfect condition. Thanks for making this so easy for me. Your website is easy to maneuver and I am already starting my wish list.

"Poor Customer Service"

I followed the direction asking to cancel an order that I saw was not yet shipped. I reached out via chat as well. I was not given a clear answer via chat and never got any response via email. Now it appears that the item has shipped, and I will likely be out the shipping cost to return it.

"Question regarding maintemance"

I had a question regarding weather and maintenance and RAF got the information and called me back promptly.

"Good communication and response"

Good communication and response. zour sales representative Raj provided all of the information we needed to
make our decision.

"We purchased a water trampoline fromRecreation Outfitters…"

We purchased a water trampoline from Recreation Outfitters and unfortunately had to return it for insurance purposes. Recreation Outfitters not only understood the issue I was dealing with but rectified the situation. I will definitely be making future purchases through Recreation Outfitters. Thank you.

"The prices was good"

The prices was good, and it what I was exactly what I wanted

"Customer Service is King"

With todays companies lacking real people on the other end of the phone and a take it or leave it scripted answer response....not here. The customer service team went above and beyond to satisfy the order and to make a challenging issue seem like a walk in the park.

"Fast shipping"

Fast shipping. Item was exactly as described and worked.

"I marked the option payment plan"

I marked the option payment plan. But it charged me the whole amount