"Absolutely fantastic"

We bought the travel insurance because it was relatively cheap, but what really matters is when you need to use it. These guys were there for us when we needed it, talked to us when when we needed help, they tried to pay the hospital bills in advance - but I'd already put the credit card across to sort the little one out, they simply said "send us the receipts". We did just that when we got home & got the payment within hours. I will go nowhere else.

"Very positive experience"

Very positive experience. Smooth purchase with clear options and user experience.

"Applying for the insurance on line was…"

Applying for the insurance on line was quick and easy. It was a reasonable price compared to some others.

"It was very easy to book our travel…"

It was very easy to book our travel insurance.

"5 Stars"

5 Stars!

Definitely 5 stars. And not because of the easiness of getting insurance but, but for the fact that they actually helped me out when I needed to cover my medical emergency bills in my trip to Egypt.

No hassles or making hard, they paid the hospital bills straight away.

"Holiday insurance"

Used Easy jet link to obtain product. Not the cheapest but is recommended. Policy is very long winded but main point briefed well.
Update to policy handled very quickly and efficiently.

"I don't know what this is for so can't…"

I don't know what this is for so can't grade higher than a 1 star.

"Claim avoidance"

Communication quite poor. Any queries while overseas must be made to a UK phone number. There is no option to make contact through WhatsApp or email, despite the info pack saying email is an option. Presumably this is to reduce the number of people calling, and therefore reduce the number of claims.

"Dreadful Customer Service"

No emails and no post.
Website is absolutely awful and so is the customer service.
Eventually I was able to email to you that after more than a week after ordering my insurance I was still awaiting an email from you together with the posted documents as requested. Absolutely dreadful experience.

"Excellent Service"

Excellent Service - well done