"Policy renewal"

Very easy process for renewal with added benefits, without requesting them.

"Thankfully didn't need to use it but…"

Thankfully didn't need to use it but felt safe in the knowledge it was there. Always the best price 👌

"My flight was cancelled (on the 31…"

My flight was cancelled (on the 31 August Flight Nu: EZY6511 Easyjet. We had already checked in and the information we recieved was 90 minutes before our flight was due to take off. Myself and my daughter ( 9 years old ).had more expenses to pay and the only flight aviable was the return flight on Sunday. we occured more expenses that was unfair ( transport food , parking fees etc: ).that is why I took this Insurance with you. Because our flight was cancelled by easyjet are we entitled to or covered by your insurance for some short of compenation not just a small repayment. I am still over 600 euro out off my own pock.

"Easy to navigate online & make sure got…"

Easy to navigate online & make sure got the correct coverage. Not had to claim so if needed hopefully that will be easy too.

"I can’t call them to make a claim…"

I can’t call them to make a claim because the call centre is only open two hours a day. I eventually made the effort to be free and the operator said they would call me back and then didn’t. I attempted to claim online but the system failed after some steps. Not a great experience

"Easy form to fill out no fancy jargon…"

Easy form to fill out no fancy jargon reasonable premiums

"Very not professional and impossible to find oh number also nearly inpossiboe to claim on damaged mobile ohone"

Very not professional, hard to contact as well….. shocking
Not explained at the front all procedures in regards to mobile phones gadgets etc claims
Nearly inpossible to claim anything from Columbus
I will not recommend it to any one

"Found claiming to be quite difficult…"

Found claiming to be quite difficult with everything biased towards covid claims. Did not successfully claim despite losing my flights due to illness.

"No reply!"

Your site wouldn’t let me renew on line, so e mailed twice. No response!

"The hotel was lovely staff were nice…"

The hotel was lovely staff were nice but only downfall at 8 am there was no loungers people must go down so early and not enough for everyone and I had a disabled person with me so by time we got down 4 days we were there never got one , food repetitive but expected AI, wifi I paid for kept disconnecting and paid for but had to end up paying 02 x