Joolz
Paul
"Are +. Best of the best."
The Aer+ was actually third on the list of purchase possibilities for a quick folding, light travel stroller. I would urge anyone wanting a lightweight, beautifully constructed and simple to fold stroller to test this one. The other two main contenders, and two others in the same price area, were actually no competition at all. To be fair, one came close.
Purchased in Ocean Blue, overall looks are attractive and strong without being heavy. A comfortable reclining or flat seat, a wide sun/rain canopy and optional foot rest make for relaxed walks with plenty of storage space in the under seat basket.
Main advantages of this stroller are the light weight and small folded size. Topping the list is one handed folding and steering. Ideal for solo travellers.
Service was excellent. 5-7 days is promised but ours arrived in 4.
DJ
"Yet to receive the Joolz Aer+ belly bar"
Ordered the Joolz Aer+ belly bar - this wasn't delivered to my house and ended up being sent to a Parcelly location.
They returned the parcel to Joolz after 3 days (not sure why as I was never told there was a deadline to collect).
I've emailed Joolz to send an update and re-deliver my parcel over a week ago and no response.
I have paid for the belly bar and received no product or communication.
None of the tracking links working either.
Thomas Seidel
"Süper"
Süper gut dise
Lori S.
"Große Wickeltasche"
Tolles Material. Eine Wickelunterlage ist dabei. Die Wickeltasche ist recht groß und hat eine gute Inneneinteilung.
Magic Light Events
"Reserve Onderdelen"
Fijn dat je losse onderdelen kunt bestellen. Duidelijke site en snel geleverd.
Danique
"Top producten"
De producten zijn erg fijn in gebruik en de kwaliteit is erg goed.
Heather Hutchinson
"Unable to register my stroller for…"
Unable to register my stroller for warranty. I have used the online customer support form on the UK website and it’s been over a month and nobody has responded. I can’t find a uk customer service email to write to and ask for help getting my warranty. Can someone from Joolz please let me know how I can get this sorted.
Humbo
"Web pricing against EU law"
Int the spanish webpage, prices are shown againts the EU law avout VAT pricing. The prices shown don't include VAT, it's only visible as a subtotal of the cart.
So if you are watching the pricing of accesories prior of purchase of the stroller, you will be seeing prices 21% cheaper, wich is the import of VAT that would be charged in the moment of paying.
Edit: Example, the item "colchoneta Joolz" which in the page is for €49,95 when added to the cart appears the item price (€49,95) shipping (€3,95) and "Impuesto de venta" (€9,72) which amounts for "Impuesto de venta" as a 18% of item price + shipping. I've send a screen capture stating this.
Edit (2): Reviewed the invoice, i've seen that the invoice separates clearly the VAT, and the total amount is without vat, but individual elements are with VAT. Also the VAT import is different in the cart (9,72€) than those in the invoce (9.35€) Very confusing. So, the web prices are finally with VAT. Please review the presentation of the quantities in the shopping cart, because is misleading.
Liz Spears
"Unable to register for warranty "
No one replies to emails… I was initially asked to email customer services who would register my warranty for me as the web form wasn’t working. I did this about 3 weeks ago and haven’t heard back.
No one is responding to my Facebook messages now either. I’ve chased on email again but a bit worried that I won’t get a warranty and I’m going on holiday with it next week.
cliente
"Muy buen servicio"
Muy buen servicio
Widget Preview
Add to your site