"Cindy was an incredible help"

Cindy was an incredible help. I had multiple questions and she walked me through step by step and researched the one thing she wasn't sure of.

"Excellent customer service"

Excellent customer service! Cindy went above and beyond to resolve my issue. When I accidentally disconnected our chat, she emailed me to make sure that I was satisfied and my concern had been addressed! Thanks Cindy! Great job!

"There should be no charges for…"

There should be no charges for overdraft or fees of any kind. Kids should not be able to spend what they don’t have.

"Initially ordered 2 cards for my grand…"

Initially ordered 2 cards for my grand boys 11/27 so they would be here for Christmas
After 15 days had to call and reorder cards to be mailed
Finally got them Christmas Eve and Boys were out of tien

"Excellent Customer Service"

There was some recent confusion between BusyKid and the new company that they partnered with for the spend cards. Some names got switched around which caused the bank to de-activate my children's spend cards. Within one day, Cindy with BusyKid customer support helped me resolve the issue by acting as the middleman between me and Cliq. She was very responsive to each email that was sent. This was a very pleasant customer service experience.

"Need some sort of reward/punishment for behavior…"

Need some sort of reward for behavior and also the ability to take money away for bad behaviors.

—update—
The suggestion has helped me thanks!

"Busy kid is encouraging my little guy…"

Busy kid is encouraging my little guy to get things done and plan ahead for stuff he wants. When I had an issue with getting the card customer service was right on it and fixed the problem quickly.

"Scott M provided superior customer…"

Scott M provided superior customer service. It is his level of customer service that makes me stay with BusyKid.

"Overall"

Overall, we had a good experience with BusyKid. There were times I needed to send money, and it wouldn't go through fast enough so my son got into a bit of a pinch, but the customer service was great. Cindy made a change in our account flawless!

Thanks.

"My son's card was charged nearly $100…"

My son's card was charged nearly $100 in fraud charges. After calling Busykid to remedy the fraudulent charges, they contracted with Cliq to investigate. Months later, Cliq sends a letter stating "we have thoroughly investigated your claim and determined that no error has occurred." We never claimed there was an "error," but rather fraud. And I'd love to know what kind of "investigation" was conducted, because we did not make 16 purchases at Apple.com. We will be canceling these cards immediately. Please do yourself a favor and do not do business with this company.