Blue NRG

Utilities
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363 reviews
Overall Rating
Customer Reviews about

Blue NRG

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Joon LEE

5.00/5.00

"Praise Daniel"

Praise Daniel, Quick response, friendly answers. 👏🏻

13/09/2024

Dom Stambe

5.00/5.00

"Blue NRG have Great Customer Service and Cheaper Prices."

We have two pharmacies both signed up with Blue NRG for many years.
Yelda from Blue NRG always gives absolutely exceptional customer service and their pricing is always very competitive and cheaper than other energy providers.
They always respond when I choose to get in touch with them.
I have no hesitation in recommending Blue NRG to other prospective clients.
I have comfort each month that their pricing is very competitive and cheaper than other energy providers.
Don’t hesitate in giving them a go !
You definitely won’t be disappointed.
Thanks once again Yelda for your 5 star customer service.
Thank you,
Dom.

13/09/2024

Willoway

4.00/5.00

"Blue NRG supporting farming"

Willoway Farming was established three and a half years ago, and we used a broker to organise our electricity retailer. The broker has disappeared, but we are still with Blue NRG. Their customer support team has been exceptional, assisting us in the provision of economically priced power to our 80 NMI sites across South Australia and New South Wales. As a farming business we use plenty of power for shearing, irrigation and other activities. Blue NRG has remained price sensitive in the current market, worked with us in changing over to Smart Meters, and is currently developing a new model to reduce complexity for the payment of multiple invoices. It is our decision to continue using them as a power supplier into the future.

12/09/2024

Ross Hill Wine Group Pty Ltd

4.00/5.00

"Blue NRG helpful and professional and cheaper pricing"

With rising electricity costs we contacted various electricity providers for pricing. The contact at Blue NRG, Frank Romania, was extremely helpful, professional and quick to respond to my various queries. Having a person to discuss our power needs was a deal breaker for us moving to Blue NRG, along with the better pricing.

12/09/2024

Bertha

1.00/5.00

"billing enquiy for National Energy Bill Relief program"

we are one of the small business client with BlueNRG. The latest invoice told us that we have $487.5 for the National Energy Bill Relief program. As I know the maximum amount granted should be $650, we have created the billing enquiry ticket on 30 Apr 2024. It said someone will contact us within 5 business days. Oh 10 days already, no one reach us. I have email a few times, no reply as well.

10/05/2024

Martin

1.00/5.00

"This company is a scam"

This company is a scam. $22 a Kw???? what a scam, and when you ask them to address the problem, they have no interest. Avoid at all cost.

04/03/2024

customer

2.00/5.00

"Invoices should be issued quarterly"

Invoices should be issued quarterly, not monthly.

08/01/2024

customer

1.00/5.00

"still waiting for a single bill as…"

still waiting for a single bill as requested months ago

08/01/2024

customer

5.00/5.00

"Great prices - friendly support"

Great prices, local support and rep over the phone answered all my questions.

03/01/2024

Vicki

5.00/5.00

"The accounts are always less than we…"

The accounts are always less than we were previously paying, monthly and give us enough time to pay. Very happy

02/01/2024
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