"RIDICULOUS"

RIDICULOUS, I ordered on the 16th and never was shipped I wrote them 3 times! On the 3rd and final email I said if you are going to ship just cancel and the only reply I got back was YOUR ORDER HAS BEEN CANCELED. DO NOT BUY FROM THIS SITE!!! AWFUL!!!

"Slow shipping, dusty customer service"

I haven't even received the bag I ordered yet as I assume they are still stitching the thing together. It is now June 1st 2018, I ordered this product May 16th 2018, yet my order still sits in the 'awaiting shipment' status.
Guess I should have rushed the shipping. When I called to ask about it, the customer service rep acted brash, like I had no right to even ask about it.

"I place my order about 2 weeks ago and…"

I place my order about 2 weeks ago and I've yet to receive my purchase. Their excuses is because of the sell they only have 10 people shipping out items?? I've emailed them and I get the same automated response this is crazy. They have bad customer service. I'm hoping this bag is worth the wait. on top of that I paid extra for shipping!!

"Crazy slow shipping"

I’m so bummed I placed an order 11 days ago for a bag needing the bag last week and It still hasn’t shipped! My package has been marked “waiting for shipment” for almost 7 days. I’m so bummed with how long this order took from this company.

"Still havnt shipped!"

I love the bags! The only reason I didn't give 5 stars is that I placed my order over a week ago (9 days) and still has not been shipped! I'm going on a trip, that's why I bought the bags but looms like I'm not gonna get to utilize them for my vacation as I had planned :(

"Great bags"

Ordered 3 itty bitty be bags in Rainbow dreams for my kids over all was very impressed by these bags my only thing is I feel like for safety the shoulder straps should have a break away feature to prevent strangulation or accidental choking. But otherwise these are great bags for little girls(or boys if you have a little man who loves bags). I took the strap off my 2 year olds bag to be on the safe side. Needless to say she immediately loaded it up with her cloth doll diapers and a binky and took off with her "baby". I have multiple bags from this company and every bag is of amazing quality, but I avoid buying during their "releases" because I seem to always find my bag a few months later.
Oh and this was the first time I ordered anything from their actual website so I would like to add that they were fairly fast at shipping my bags this time but normally I use local retailers or Amazon to get my stuff.

"Love the quality of JuJuBe bags!"

Love the quality of JuJuBe bags! The compartments and smaller pouches have been very useful when I bring my 3yo daughter out! :)

"Great customer service"

Great customer service! They have always responded to any of my questions in a timely manner.

"Received my backpack with scratches on"

Received my backpack with scratches on the hardware. Paying jujube prices, you’d expect a better product.

"Awesome products but not good a keeping costumers happy"

I purchased products and my PayPal was charged only to receive an email 4 days later that they oversold and I could not receive the bags :(. This company sells internationally. How does it have a website that could oversell? Furthermore, we have been asking for Rose gold a lot and after the rosy posy demand, why did they not make more bags? Limited should mean sold out within an hour (at the minimum) of each type not secs. We wake up excited about buying a product and think you bought it, yay! So you don’t go and purchase it somewhere else at a local store, only to find out 4 days later than your order is cancelled. While the company still has your money. And then you see a $50 set selling for $200! So people bought the product to flip it while moms who actually want to use the bags can’t buy it for normal prIce. Please make more products! Obviously moms like floral prints!! (And pink. And please lavender!!)