"Do not trust "

Do not trust . Took money out our account for wrong bills. They helpdesk is terrible , over 30 mins waiting but each time I get past auth , they cut me off. A cyclical ploy. Terrible service . Would not recommend.

"MONEY THIEVES "

Have an ACTIVE solar system, have to reach out every bill because the credits are never applied. Today, near 12 months having been at this address I have been told "I need to have a solar saver plan". I've been on chats, on the phone, no one has ever said this. AGL are actually disgusting, will be cancelling and never returning.

"Overcharging my bills for the past 6…"

Overcharging my bills for the past 6 months and good luck trying to get anyone in 'customer service' to help. Hopeless team who don't listen and don't care less about their customers

"Good"

It’s going well

"Retention offers instead of actually being competitive"

Decided to move to another company after paying too much for energy and receiving another drop in my solar tariff. Their team are more focused on one off credit offers than providing better rates. When refunding the credit on my account they decided to partially refund the credit via check despite having a direct debit account on file. The check took over 2 weeks to arrive and now I am waiting on the bank processing time. Absolutely ridiculous.

"seamlessly connected after several…"

seamlessly connected after several click online, also things can be managed easily online

"The shittiest internet provider ever"

The shittiest internet provider ever, everyday have to reset modem like five times, cannot stream, download or even just scroll in social media. Always having bad connections and they do nothing about it. So sick of it. DO NOT CHOOSE AGL AS YOU INTERNET PROVIDER.

"Simple and easy to deal with"

Simple and easy to deal with, made connect and disconnecting a breeze.

"Bill Smoothing (fortnightly billing)"

I am an AGL client for Gas, electricity and internet. I love the bill smoothing (fortnightly payments) available on gas & electricity, but am disappointed that they do not offer this on internet. As a retiree (and there’s 3.6M on Centrelink fortnightly benefits) budgeting is an integral part of life. I don’t want to have to look around for another internet supplier as AGL service is great, but might be forced to

"Fast service and smooth installation…"

Fast service and smooth installation service.
We are good on the first day and smooth sailing till two weeks later. We are very happy with it