"Over charge and not helpful"

Over charge and not helpful

"Rotten company"

Rotten company. Want everyone to know.
Profiteering is an undrrstatement
Actually one star is not what i want to give but a 0

"very quick turnaround"

very quick turnaround

"PRICE GOUGING LONG TERM CUSTOMERS = I'M OUT"

So, I just received a bill for over $900 from AGL this quarter. That's astonishing in and of itself, but the plot thickens. Two days later I received a notice saying AGL will be randomly changing my plan from Value Saver to Core. Surprise, surprise... with a price increase. I did the calcs and on the new plan, I would be charged 14% more. 14% !! There is no other phrase for this than price gouging. That magnitude of increase has nothing to do with inflation or extra costs. This is straight up exploitation of your customers. I've been with AGL for ages, but am switching companies today. Sayonara, bloodsuckers.

"Great communication"

Great communication. Great Service.

"Prompt action upon online request to…"

Prompt action upon online request to relocate services

"Do not request a connection online"

The property was not connected on the date requested and had to follow up multiple times to get the issue rectified. The property was connected two days later. No one on support seemed to no what was going on during the whole process so ended up contacting complaints. Apparently If I had phoned to start the process rather than use online tools, the process would have been smoother

"The worse energy company from good to…"

The worse energy company from good to worst in only few years. Their Solar Energy buy back is ridiculous and their fees are abusive.
I produce four times more than I use and. they still charge me double for charcoal energy and buy from me clean energy.
The CEO is completely unfit to manage that company any longer.

"Worst service ever"

Worst service ever. People who work there so incompetent

"Obviously don't care"

Very simply, my gas is still not connected after 10 days of waiting and 1x follow up call.