AGL Energy

Utilities
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792 reviews
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Customer Reviews about

AGL Energy

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Valid nazari

1.00/5.00

"Advertising $100 electricity bill…"

Advertising $100 electricity bill credits for first bill which not applied to my account and i paid in full

01/11/2024

Arthur

1.00/5.00

"Received a letter from AGL cancelling…"

Received a letter from AGL cancelling our concession rebate on 24/10/2024. We remain on an elderly pension regardless of your letter and Centrelink have been notified or our new address. We originally doubted dealing with AGL as peoples experience regards AGL as a money hungry organisation without deference: We will be changing our Account.

29/10/2024

STEPHANIE

5.00/5.00

"Great transition and pricing"

Very good communication fast service

24/10/2024

Leslie Stace

5.00/5.00

"AGL 1 STOP HELP "

Easy to stop one address and start another. people were helpful.
no fuss . no pain . no drama.

cheers.

24/10/2024

R wardi

1.00/5.00

"Been with AGL since 2019"

Been with AGL since 2019, they have no care towards loyalty at all, but that isn’t the problem, their online payment system for abn via the app keeps crashing, Enabling the smooth stream of paying and going ahead and adding late fees as I do not feel comfortable paying via sms link. You get staff calling from overseas threatening collection agencies yet when you explain there is an error with their system they have no clue what they are supposed to do to help, POOR SERVICE AND CUSTOMER SERVICE NEVER AGAIN.

23/10/2024

Youngsik

3.00/5.00

"Please connect the gas as soon as possible."

Thank you for quickly connecting the electricity. However, the gas is still in connection in progress. Please connect the gas as soon as possible.

21/10/2024

MEI LEE

3.00/5.00

"we just started last week"

we just started last week, maybe back to review again after 2-3 months?

10/10/2024

Phil

1.00/5.00

"Shady Business Practices"

Unfortunately my previous provider went into administration and I automatically got switched to AGL without any notice. When I got my first bill from AGL, I noticed they put me on their highest rate plan. I contacted support and asked them kindly to switch to the better value plan and get my last bill revised as I was switched without given any options. I was declined for a revised bill. I immediately switched to a different provider as I don't value doing business with a company with shady practices.

07/10/2024

XINYANG

5.00/5.00

"I am a new owner who needs electricity"

I am a new owner who needs electricity, gas and internet rebuild, AGL gave me a quick and professional support in time, I really appreciate.

04/10/2024

Mel Elle

5.00/5.00

"SIMON SIPAITIS FROM AGL EMPLOYMENT…"

SIMON SIPAITIS FROM AGL EMPLOYMENT NUMBER A30014687. You are absolutely amazing!! you helped me out so much, sat down for almost an hour thoroughly explaining the bill and made me understand everything. he is soo kind and has so much potential well done!!!

03/10/2024
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