"Client had been left with a mortgage…"

Client had been left with a mortgage she can't afford and slowly getting int debt. Few late payments. Pepper took a grown up decision taking into consideration the new property would have a cheaper mortgage and all debts would be repaid.

"Brilliant experience again"

Brilliant experience again. Very quick and efficient. The customer service team are extremely helpful

"underwriting was a refreshing and the…"

underwriting was a refreshing and the application was dealt with quickly

"Fantastic lender"

Fantastic lender, fantastic service, fantastic products, fantastic SLA's, fantastic personnel, fantastic BDM, overall experience fantastic - recommend using this lender 10 out of 10.

"Excellent"

As a broker, Pepper are always brilliant to deal with. Great criteria, great system. Underwriters always looking at how they can say yes and happy to pick up the phone and speak to you.

"The Pepper system is easy to navigate"

The Pepper system is easy to navigate. The underwriting is straight forward and you can actually speak to them about your individual case and get a common sense approach to any issues.

"Vicky was an absolute pleasure to deal…"

Vicky was an absolute pleasure to deal with - really appreciate the help and support during a difficult enquiry. She took ownership immediately and delivered super quick response times and actioned way faster than I would have expected. Thanks so much again Vicky

"It all went through exactly as per…"

It all went through exactly as per criteria and the advice of the BDM.
That is the best any broker can hope for. (We don't always get that from every bank.)

"Pepper Money deals with application…Pepper Money deals with application promptly. Makes decision promptly. Underwriters picks up phone and discuss the case and understand the case thoroughly. I think "

Pepper Money deals with application promptly. Makes decision promptly. Underwriters picks up phone and discuss the case and understand the case thoroughly. I think that this is strongest point of their success to deal with applications.

"Very easy process from start to finish…"

Very easy process from start to finish for a specialist case.