circle.cloud

Electronics & Technology
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753 reviews
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Customer Reviews about

circle.cloud

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Will

5.00/5.00

"Issue Resolved Efficiently "

Helpful, friendly, fixed the issue quickly

27/02/2025

Rob

5.00/5.00

"The install went well"

The install went well, no problems so far! The engineer Sam Thompson was polite, efficient, offered as much training as we wanted and made sure we were set up before he left.

The service so far (we have only just switched from another provider) is good.

26/02/2025

Laura

5.00/5.00

"George Owens was really helpful today…"

George Owens was really helpful today with my delay issue on the headset. My email was logged with support and George came back to me very quickly. Very friendly and professional.

25/02/2025

Martin Makim

5.00/5.00

"Great service and fast setup"

Great service and fast setup. James H was very friendly and explained everything to make sure we were ready to go.

24/02/2025

Daniel Parkin

5.00/5.00

"Great service from start to finish"

Great service from Sales pitch right throuigh to install & handover. Micheal came to carry out the installation and did a great job, very helpful and informative. made suggestions on ways to setup the system that would help our company. Very impressed.
Tyler was also a great help with keeping us up to date with our mobiles as well as helping us with our broadband issue.
Would certainly recommended Circlecloud to anyone looking for a 'one stop shop' for all things telecoms.

21/02/2025

Bernadette

5.00/5.00

"Circle.Cloud "

We were very impressed with the professionalism and seamless move across. Our engineer Michael was extremely knowledgeable from the installation right through to his training on using the system and its functionality. He was very prompt on arrival and went out of his way to assist us and give invaluable advice on using the system with internet speeds and cabling. We would highly recommend.

21/02/2025

Helen Huggins

5.00/5.00

"We are a new Customer to Circle Cloud"

We are a new Customer to Circle Cloud, I had some teething issues with the new Phone system. George Owens helped me sort out all the cables and got us up and running again. Thank you very much for your patience George!!

20/02/2025

Vicki Anderson

5.00/5.00

"Great communication"

Great communication, efficient, helpful, friendly and swift installation.

20/02/2025

Karen Seiles

1.00/5.00

"Extremely poor service from day one and continuing"

EDIT: Taking 14 days to reply to a review sums up the service of circle.cloud. The debacle is due to the Sales Person not being completely honest and selling a system that did not do what we needed. Despite checking what we already had, being an engineer too, he agreed there would be no issues at all. Unfortunately we are no further forward in reaching a solution where both parties are happy.

After reading the 5-star reviews below, I almost believed that I was reading comments relating to a different company. We were promised a seamless installation which proved to be anything but. The installation engineer did a great job, leaving it for BT to then connect the digital lines. However, this led to 5.5 hours of no internet or phone lines as the incorrect IP address had been used. The headset had to be returned as it was not working properly and even today it is still intermittent. Our main issue was the transfer of saved numbers from our old directory to the new. Again we were told this should not be a problem. Four weeks later this still isn't complete with each phone accessing a limited amount of different numbers. The sales person did not take into account the settlement agreement figures, so we are still waiting for a new agreement. We have requested to terminate our agreement a week ago, and to this point still waiting for this to be acknowledged and dealt with. This has been one of the most exhausting and stressful times, spending more time dealing with telecoms than our own business.

20/02/2025

Post and PAcking

5.00/5.00

"Rhys was swift and efficient"

Rhys was swift and efficient

20/02/2025
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