HPL Motors

Vehicles & Transportation
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752 reviews
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Customer Reviews about

HPL Motors

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Chris Barlow

5.00/5.00

"Great Service from Adrian at Oldham!"

I recently purchased a car for the 3rd time from HPL Oldham and dealt with Adrian, he was very professional, knowledgeable and went out of his way to get me the car i wanted! He made the whole process very stress free. 10/10 all round!

26/02/2025

CHRISTOPHER SULLIVAN

5.00/5.00

"Great experience from start to finish. "

I bought a Tesla from HPL last month. Everyone had been kind, helpful and professional. I even had to request my pick up early due to work commitments and David G got the car prepped and ready to pick up a day early. As buying a used car no car is perfect I have had a slight click in one of the doors and HPL have booked this in with no hassle at all. Great experience from start to finish.

26/02/2025

TonyOB1

5.00/5.00

"Very professional, customer-centric service"

As I live some distance from their nearest garage they were extremely helpful in helping me to organise a trade-in and purchase remotely. On the day I arrived the car I was purchasing was exactly as described and there was no unseemly quibbling of my trade-in. My sales exec Simon, made the whole process effortless by walking me through every step and I was treated as a valued customer. Would deal again.

25/02/2025

Consumer

1.00/5.00

"Dreadful staff “ that I dealt with” the…"

Dreadful staff “ that I dealt with” the manager or now ex manager was a total prat along with his sidekick salesman. They made me quite ill with their antics and I had to take leave from work due to the stress this company placed on me , after speaking with numerous site managers it seemed they were all as unhelpful as each other and only wanted to line their own pockets and keep the CEO’s of the company happy , on a few occasions the ceo Jonathan was copied into the chats regards the issues I faced and not once did he even bother to respond or comment , you should be ashamed of yourself , but then again it’s all about accumulating wealth isn’t it .
Not even a polite simple apology for the way me and my partner were treated absolutely nothing. This matter will be going further.
Never again.

25/02/2025

Tom Bold

5.00/5.00

"Bought a car from Simon Fry"

Where do I start, I bought a car from Simon and it was tip top from the offset. He was really welcoming, we took our 1 year old son with us and he was great with him. Simon took us for a test drive in the car we chose and he run through everything. Couldn’t recommend him enough. Thanks again mate

24/02/2025

Jordan Parry

5.00/5.00

"Fantastic Service from Liam at HPL…"

Fantastic Service from Liam at HPL Motors Stockport!

I recently purchased a car from HPL Motors Stockport, and I couldn’t be happier with the experience. Liam was absolutely brilliant from start to finish—knowledgeable, friendly, and genuinely helpful. He made the buying process smooth and stress-free, ensuring I found the perfect car to suit my needs.

What truly stood out was the aftercare service. Liam went above and beyond to make sure everything was in order even after I drove away. His dedication to customer satisfaction is outstanding, and it’s clear he takes great pride in his work.

If you’re looking for a great car and excellent service, I highly recommend visiting HPL Motors Stockport and asking for Liam. Thanks again for everything!

22/02/2025

Adam Robb

5.00/5.00

"Amazing & great service from start to finish "

Hey
I have just had what can only be described as the best customer service by far I have ever experienced at HPL Stockport. From the offset Kyle was supportive but by far not pushy.

Listened to everything I asked for and supported from beginning to end.

Chris was also great with everything and reassured me of everything.

The whole team are so friendly and really do make you feel valued.

My car I have just bought is amazing and all finer details have been taken care of.

Thank you for making what has been a really bad experience in the past with other dealerships to a more enjoyable one with you guys…

I was so impressed my other half has also
Bought a car with HPL Stockport.

22/02/2025

Emma Frayne

5.00/5.00

"Simon @ Preston"

Simon is a very good salesman, he is very approachable, and easy to talk to. A very good point is he allowed me to browse at my leisure, and i did not feel pressure at any point.
I am very happy with my new car and the excellent customer service.

20/02/2025

Felicity Haworth

5.00/5.00

"Great service from Alan…"

Great service from Alan who had been recommended to us. Only went to have a look but Alan found us what we wanted and so we decided to get it there and then!! He was helpful with the finance options and trade in. You could tell it was a busy day there but the process was smooth and any delay explained. On pick up the car was clean and full of electric which was great. Thanks Alan :-)

19/02/2025

Nic bee

1.00/5.00

"Very disappointed with the customer…"

Very disappointed with the customer service. We bought 2 cars from HPL Preston within a week of each other.
I got told they would get a parcel shelf for my car, never got it, I got told the v5 had been sent, the dvla still haven't recieved it, 2 week after paying £18,000 for the car. So I can't put my own plates on.
Iv rang several times to speak to the sales individual who we delt with, he is either off or they can't locate him.
We also paid extra for some booklet, with money off, never recieved the booklet but they took over £125+ for it.
Would never use this company ever again. Terrible.

16/02/2025
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