HPL Motors

Vehicles & Transportation
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752 reviews
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Customer Reviews about

HPL Motors

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Casha Brandwood

5.00/5.00

"Just bought my 3rd car from here"

Just bought my 3rd car from here. Bought my new car from oldham branch, from Charlie. He went above and beyond! Super happy with my new car. Thank you!!

26/01/2025

Sharon

5.00/5.00

"Great experience "

An absolute pleasure to deal with hpl, went in with a car I wanted in mind Kevin radford went out of his way to make this happen keeping me informed at every step thank you so much for getting the car I wanted I would recommend to anyone who is looking for a new car

25/01/2025

Ntreborl

5.00/5.00

"Great experience"

We have been looking for a Mercedes cabriolet for some time now and visited HPL Motors recently. Despite the car they had not being suitable we feel that we must comment about our lovely experience while there. The sales representative who dealt with us, Skye, was pleasant and friendly whilst being thoroughly professional; answering all our questions fully and, if she didn't know the answer, was willing to ask others or find out for us which hasn't always been the case elsewhere with some dealers seeming to make things up as they go along. Every success Skye and we will certainly be back in the future when car searching again.

24/01/2025

Andy Turpin

5.00/5.00

"Honda Crv"

Professionally dealt with by Andrew Hadfield at the Oldham branch, quickly responded to emails and calls prior to collection,great part ex price on my old car.
Very easy going on collection day and given all the time necessary and all information provided. Will definitely use again and recommend.
Thank you

24/01/2025

Leah Williams

5.00/5.00

"Excellent Service"

Purchased my car from here around a year ago, any issues I've had Michael Flynn and the team have all been happy to sort out even if I am a nightmare to deal with! Would definitely recommend HPL and will be back in the future.

22/01/2025

Amy rich

5.00/5.00

"I want to say a massive thank you to…"

I want to say a massive thank you to Jefferson Turner at the Oldham branch, he was extremely helpful with finding my new car and I couldn’t be happier with it. His time & effort is much appreciated and I would definitely purchase another car with him in the future. Thanks so much again!

20/01/2025

Hellmuth Weich

1.00/5.00

"Poor after sales support"

I bought a vehicle from the company on the 4th of January. The salesperson was very keen prior to the sale. Prior to driving quite some way to pick the car up, the salesman sent me a video of the car, addressing specific things I had asked for, including rust, the paintwork, etc. It turns out that the information was not accurate. Unfortunately, I could only see the car after 5 pm when it was dark already, even though I arrived at 3 and asked to simply see the car in daylight. Having arrived home, I realised that all was not as promised. I emailed the company, phoned on several occasions, but could not get them to address the problems I had. Every time I am promised someone will come back, but it never happens. No reply to either emails or phone calls. As others have mentioned, I would avoid, especially if you live far away.

17/01/2025

Ruby

5.00/5.00

"Car purchase experience review"

I recently purchased a car with Martyn at HPL Motors Atherton Branch. He guided me through the entire process smoothly, making it a hassle free experience. He explained everything clearly, and his friendly attitude made the experience even better. I would definitely recommend!

16/01/2025

B A

1.00/5.00

"Stay away from HPL Motors Oldham!"

Stay away from HPL Motors Oldham!

Our experience with this dealership was awful, especially with the salesperson Lewis. From the start, he kept pushing us to pay a higher deposit than what was shown online. We asked for basic details about the car—like how many keys it had, the service history, and other bits—but no one could give us a straight answer, no matter how many times we asked.

The day before we were supposed to collect the car, we chased them again for the info, and all we got was, “What pending information?” They also said the collection might not even happen on the agreed date. That was the final straw for us, so we canceled the order under distance selling rules since we hadn’t seen the car in person.

Instead of respecting our rights, Lewis tried to threaten us, saying we couldn’t cancel, and refused to refund deposit. I had to remind him that we haven’t seen the car and are well within our rights for refund as per ‘distance selling rules, in response to which he admitted that yes we are entitled for refund. We have chased them several times since but they have disappeared and no refund.

This place is a joke! Don’t fall for their dodgy promises, and definitely don’t rely on anything that their sales rep shares. Check the car in person before paying anything—or better yet, just avoid this dealership altogether!

16/01/2025

Rachel Cooper

5.00/5.00

"Wow wow wow! Thank you Shaun at Oldham "

Wow! If I could give an extra wow I would! I can’t thank Shaun Clancy enough! I have had the best experience buying a car ever! From the moment we spoke Shaun was focused on ensuring I was looked after from start to finish. Today I drove away in my lovely Q2. Nothing was to much trouble, he made sure all my silly 1001 questions were answered with patience and understanding. Shaun’s dedication and customer care was exemplary from the moment we met. My husband and I can not thank him enough, the service, the care and the experience was amazing! The whole team ensured we were comfortable and looked after throughout. I can honestly say, Shaun is an absolute credit to HPL and was the reason we went through with the deal. The car is beautiful and reasonably priced, but the deal was down to Shaun’s care and expertise. Thank you Shaun, we will defo be recommending you to everyone we speak to x

13/01/2025
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