"Very helpful , patient with great knowledge"

Very helpful and patient

"AJ what is wonderful"

AJ what is wonderful. He helped me contact the bank, he provided additional options to monitor my credit or lock it down and he was really patient explaining the process for everything.

"Agent confident"

Agent confident, knowledgeable, well organized. Able to answer my questions and assist in formulating plan. Also appreciate that she speaks English.

"Problem solved"

Had a major security breach- Identity Guard made notification to me, I called and Wow do they understand customer service. My agent Tammy was nothing short of amazing. Contacted the company where the issue occurred, got fraud alerts placed and reviewed all 3 credit bureau reports with me to see if there were any issues. I am confident the issue was solved and I am fully protected.Awesome people who know their business and over deliver on customer service.

"Amazing customer service!!"

Jeff who helped me was very knowledgeable and professional. He walked me through the steps of handling the fraudulent credit inquiry someone made of me. He offered suggestions above and beyond contacting the Bank where the credit inquiry was made. I could not have navigated this on my own, and I cannot say enough good things about him.

"Bibby was top notch!"

Bibby was very helpful, answered questions and researched my issue the help alleviate concerns. She was on the three way call with me and the credit card issuer in questions. Top notch service!

"Juanita took me through the whole…"

Juanita took me through the whole process in a seamless manner so I could understand everything that was going to take place. Made me feel very comfortable, was very kind and very professional. Did a great job!!

"Bibi"

Bibi was professional, caring and knowledgeable. She send me an email with a step-by-step process to follow. This helped me out tremendously.

"Miles was excellent and got my internet…"

Miles was excellent and got my internet security up and running again after 3 months of not working!
He was A+ customer service

"Confidence Building Communication"

Everyone was pleasant, communicative, knowledgeable and thorough.