"Im currently stuck in a contract with…"

Im currently stuck in a contract with them. I feel utterly repulsed by them.
I recomend you marry Beelzebub before consideirng these guys!
We have contacted them 3x to discuss this.
Im currently speaking to a lawyer as to desolving my Limited company establised in 1974 and starting again to get rid of them. Its THAT cost effective.

"Update to previous review - 14 July 2023 "

The company is the contractor for the Northern Ireland Housing Executive. In 2022, ENGIE changed its name to EQUANS. However, they largely work with the same team.

I previously wrote a review on 14 July 2023, but feel it is necessary to provide further information:

If you are a Housing Executive tenant, you have the right to make a Subject Access Request (SAR) to obtain your repair history free of charge. This repair history includes all contractor invoices, which you can review for any potential fraudulent billing.

If the Housing Executive fails to investigate suspected fraud, you have several options for escalating the matter:

1. Contact the Northern Ireland Ombudsman

2. Report to the Police or Crimestoppers

3. Contact the Northern Ireland Audit Office (NIAO)

4. Contact the Independent Reporting Commission (IRC)

5. Report to Action Fraud

"Avoid this company at all costs"

Avoid this company at all costs. They cut our electric off for a outstanding amount due to the previous tenant, and it took us 2 months to get it back on loosing us lots of money. Tried to phone and could only get through to customer services, apparently the reconnection department and the complaints department dont have a phone you have to contact them by email and of course they don't reply. They have admitted it was their mistake but have still sent us a £600 bill for disconnecting the electric. Please stay away from this company.

"I send meter reads every month and I…"

I send meter reads every month and I still receive estimated bills
In Dec they over charged me by 1400 pounds I complain it takes weeks to sort out even went 2 months without sending my bills they said I had a new meter fitted of course I hadn't csnt wait for contract to end I will never use them again the whole thing is a bad experience. Avoid using this company

"Avoid at all costs"

Avoid at all costs, especially if your a small business.
They will definitely cost you more, and constantly call u asking for payment. Even before it's due. Totally Over priced
NEVER AGAIN

"Boycott Avoid Stay away from this company "

Shoukd have read the reviews my bad.
Elizabeth Cooney the worse service agent ever.
Company is a scam .
Terrible rates
Won't give your deposit back be warned

READ THE REST OF THE REVIEWS ABOUT THIS COMPANY

"AVOID !!!!!"

AVOID !!!!!! Absolutely terrible energy rates and a nightmare company to deal with avoid at all costs !!!!!

"Absolute Crooks!"

Been in a 5 year contract with engie which came to an end 30/09, thought contract would just roll on month to month no one gave me any notification that my bill was going to rise by 900% average bill was £160.00 p/m first bill out of contract £1560.00 absolute robbers tried emailing various departments to try and resolve havn’t had a reply avoid this company like the plague!

"Be warned!"

Be warned. Blend and Extend is a complete lie. Terrible contract with very high unit price, way over the market price, and cannot get out of contract so now we are paying the (very high) price! Stuck in the contract for another 13 months. Avoid at all costs!

"Rip off"

I changed suppliers and gave Engie the required note only to be charged 10 days out of contract standing charges due to them not completing the paper work. Then send debt collectors when payment was 2 days over due. Avoid at all costs