"Great Company"

This is the 3 time we have ordered from Doordeals and each time has been excellent, good order process and not long waiting times, had to delay order being delivered as we were not available and was accommodated with ease, delivery arrived within timeslot we were advised and driver called 30 minutes before, would highly recommend

"Great staff and deal with you polite …"

Great staff and deal with you polite and quick plus a good product the doors are good quality and arrived on time very pleased

"Excellent product "

Easy ordering. Polite and timely response to questions. Quick delivery with very helpful driver.

Not installed yet but certainly looks like excellent quality.

"Strongly made shed door"

Nicely made-to-measure door. Better than 'DiY store' shed doors.

"Very efficient"

Very efficient. Good quality. Prompt delivery.,

"Very prompt delivery and a quality…"

Very prompt delivery and a quality product.

"Great service"

Great service throughout

"Very poor quality doors and even worse customer service. "

Doors arrived 4th April and I contacted the company immediately to alert them there was a blue "stamp" mark on the hemlock door, as well as some imperfections in the wood work which will require me to get someone in the fix the issues and paint the doors which I was planning to oil and leave with a natural look. I was told they are supplied ready finish so would require sanding, painting and filling which is not in line with the description on the website. The specification is "suitable" for painting.
"These external hemlock doors are supplied with flat ply panels, which particularly suit doors which are to be painted.

As ready-to-finish doors, a modicum of preparation may be required on-site, pin-holes and loose knots may need filling and light sanding may be required before applying a finish to your doors".

No where does it say that they must be prepared and painted and implies that a "finish" re a varnish would be acceptable. Clearly this is not the case for me considering how much prep work was required and the HUGE stamp on the ply panel that will not sand out and is still visible after a primer and 4 coats of paint! After weeks of discussion I was offered no compensation or anything and was told that since I had now painted the doors there was nothing they could do. Yes after waiting almost 2 months for the doors to arrived I was keen to have them fitted and only then was the severe issue noticeable.

"Great service"

Great service

"Ordered 1 Hemlock pattern 10 Door with…"

Ordered 1 Hemlock pattern 10 Door with Cotswold Glass and was told delivery between 3-5 weeks. A few days later we receive an email stating it will be 4-6 weeks delivery which we were okay with. It is now week 6 and we have not received our door and after emailing for an update we have been told "the previously communicated lead time was given in the best faith.

Once your door is in our warehouse we will do everything we can to get them to you as soon as we can.

As it stands I don't yet have a concrete update from from our supplier in regards to a delivery date,

Rest assured your order is currently on our priority list therefore the supplier should see this as urgent".

This is not acceptable as we are waiting for this door to finish a job for our customer to receive our final payment. It is a shame as we are a medium sized company and would have used this company for all our bespoke doors but never again. After reading reviews online it seems that this company is doing this to everyone. Would recommend buying elsewhere and not to give this company any money until they can sort out their production.