"Shady Company"

I should of known better like the old saying "too good to be true". They quoted me a price $2K cheaper than the cheapest price I had. My house deal fail through and I emailed the billing department and text this guy Vinny the very next day for my $1000 deposit and got no response. I found out they are just brokers and they make money keeping the deposits from customers that cancel or when the actual moving companies charge more than agreed.
I never seen a company so many negative reviews and BBB complaints, I should of checked them out first. Don't make the same mistake that I did!

"Worst Moving Experience Every"

The movers they sent brought a U-Haul box truck that was exactly the “estimated” square footage of my move estimate after I was told by 3 people that a semi truck/trailer would be used incase I was over my estimated amount. The movers did their walk through and then the head mover said we had twice as much stuff than what we stated during our estimate. Before he would move a thing he wanted us to pay him the extra money it would take to move all our belongings(even though I was told during my estimate that if I had more than what was estimated I would not pay extra for it). We call customer service and was told we either pay the difference, get a U-Haul for the extra stuff, or leave the extra stuff behind. Since we needed to move that day (new owners were moving in that night) I had a neighbor take me to get another haul for the extra stuff while my husband stayed to help facilitate what the movers would move). While I was in route to get another haul, my husband had a neighbor come over to help him with something in the house and while he was inside, THE MOVERS FLAT OUT LEFT! DID NOT SAY A THING. Customer service was all confused at what happened and told us the movers will not move us because they said we were being rude…they then said they could get someone else the next weekend (which was not in my contract). I tried to explain that we had to leave that day since the new owners were moving in that night. I asked for a recorded of our conversations and was told that they don’t provide that for customers. I told customer service that they were breaking our contract by not providing movers that would preform the job. IMO, since we declined to pay movers the extra fee directly (which I am sure they would pocket) so they didn’t feel this move was worth it for them. After I returned with a U-Haul the next size up and had our awesome neighbors help load it we all had to laugh at the fact we didn’t even fill it up. All of our stuff would have fit in the size the movers brought (can we say scammers!?!). Trying to get our money back from costumer service was useless. You contact their billing department and no one messages you or call you back. Tried to go through my CC company and the movers told them they were “willing and able to move our belongings”. Love a CC company who doesn’t stick up for their loyal customers. So now I have paid to move my family twice. DONT USE THIS COMPANY

"Don’t use this company!!!"

Don’t use this company!!!. This company is fraud and you should never trust what they said nor sign any contract with them. I signed the contract with United Choice Movers, but when the movers came to my house, the movers immediately asked for signing a new contract with three times more money. Also. United Choice Movers never refund any money even they did not provide the services. I will give them ZERO star rating.

"HORRIBLE Customer Service and Professionalism"

I gave a detailed list of items for a move from Southern California to Washington State. When the driver arrived at my home, they told me that the load would require nearly double the size that was quoted. That was without taking a single measurement at either the time of the quote or the time of pickup. They then told me that we would have to pay the new cost or leave half of my belongings behind. I told them to leave. I will be doing a charge back on part of my down payment and possibly a lawsuit to get the rest of it back for Breach of Contract. I have sent them a message telling them that I did not appreciate the treatment and I have not received a response after about 3 weeks. I would give a 0 rating if possible.

"Terrible service avoid avoid avoid"

FRAUD DO NOT HIRE. They are not legit. Hired them for a move from California to Washington. Movers arrived and instead of carefully packaging as advertised. They just threw things in boxes. The took boxes we had already packed into their boxes and charged us for them. Ended paying for 200cuft space more then was actually used. Every time we talked the price went up. We ended up paying triple what we were quoted just to get our stuff back. They routed our stuff wrong despite being notified may times before delivery that the destination had changes and they failed to notify the driver. He was on his way to Central Wa and we had asked it change it to Western WA. Left a bad taste for movers dealing with these frauds.

"DON’T USE"

DON’T USE! SCAM SCAM SCAM! I really don’t want to even give them a rating as they were awful. They ended up putting us with another moving company that turned out to be a “BIG” joke. When my fiancé or I would call to speak to management to discuss how we were not satisfied we got the run around. I spoke with a so called someone a couple of days before movers weee supposed to be there to give them a list of everything we needed moved and was told no problem and quoted a price. Then the movers showed up and took maybe a 1/4 of our household belongings leaving us stuck with trying to figure out what to do with the rest. We ended up having to hire a car shipping company and a uhaul (the biggest one available) to move the remainder of our belongings from Texas to Washington. What seemed like a great deal turned into a nightmare! If you use this company, good luck! It was definitely a lesson learned!!!!

"DO NOT USE"

DO NOT USE. ITS A SCAM. We had to move across country and my wife’s grand mother is in hospice so I was taking care of everything. I get on the phone with a sales rep who blatantly lies to me about the cancellation policy on the phone. William tells me a can cancel any time as long as it’s 3 days before they are scheduled to be there. I sign the contract and realize he blatantly lied to me and I try cancel within 24hrs do to being mislead and lied to. I also reach out to my bank letting them know what had happened. I email in my cancelation request and then get an email from Alisa that I’m committing “friendly fraud” and if I drop tell my bank not to look into it, they will refund me. The bank drops the case and of course I never hear from united choice movers again regardless of countless emails asking them for a refund. No response to even tell me no they are not refunding me. SILENCE. I never used their services, they blatantly lied to me on the phone and they kept my $1995 deposit. This company is hot garbage. Do not use them. They are liars and cheats and they are just a broker. They hire the movers and take money off the top. I can’t believe they claim to be a legitimate business.

"If I could give them a -500"

If I could give them a -500, I would. This is the worst move I have had. I moved from Tennessee to Michigan. I contacted United Choice Movers to help me with my move. They are brokers, so I trusted them to hire a reputable moving company. The company they contracted for me then subcontracted with another company, and subcontracted with a third company. What a disaster. The original packers were great. However, between Tennessee and Michigan, the truck was broken into, or opened for some other reason, and items were stolen, broken, damaged beyond repair, etc. I am in the process of requesting a full refund from the moving company who hired the third contractor.

"0 STARS - should all be in jail. "

If I could give them a 0 star rating, I would. TOTAL SCAMMERS. They are brokers. They initially give you a super low quote so you go with them. Then, they use another company to come to do the moving. My quote was around $3100 for a small 1 bedroom apartment. Seemed reasonable. Buddy, the rep I had spoke with verbally said they would pack everything. But the contract line items said "PBO" next to it. PBO = Packed By Owner. So we had to pay an extra $1100 for packing supplies along with saying their was more stuff then I was quoted for (there was not. Our final total was $7100 and we had no choice but to pay it or be stuck.

And then the actual movers just throw stuff in boxes. Broke tons of stuff. No care in the world.

Do not use this company. They should all go to jail.

"Lies and deceit! "

Very shady and disingenuous sales tactics. Do not use for any move. Grossly underestimated load size when exact items were given. When carrier showed up they wanted double the price quoted from United choice. Also they are a broker so who knows who will show up to carry your stuff. Stay away. They lie and do whatever they can to get you under contract. Once you pay deposit you are SOL for a refund no matter what happens. Beware!!!