"I was ready to give up "

I was ready to give up but this gentleman made me have a change of heart for my situation at hand. A+, speedy responses

"turning a frown upside down"

jamie do better

Rui Pedro your the reason my server is running and working a little kindness went a long way to turning a upset customer into a life long client even though game is experience issue probably from overloading issues you guys helped me. thank youy

"unprofessional "

they were not disrespectful but they right out refused to acknowledge the short comings of ther services and when confornted they they make every excuse in the book then i asked them to delete my account and remove my service oh and they did just didnt issues me a re fund and re fused to acknowledge half the issues i tryed pointing out then deleted all my invoices for billing and support tickets so i could not dispute the charges so 0/10 would not recommended ...............
.funny how I sent multiple msg but you chose to focus on the one that would end the conversation/avoid accountability for the poor service that was being provided simply put crappy service and personal sucks to sucks right

"QUICK AND FAST RESPONSE"

Awesome and detailed help. Thank you David!

"Absolutely fantastic team"

Absolutely fantastic team

They respond promptly, address problems, and try to help wherever possible with all the resources at their disposal.

Everything is very professional.

I recently had a problem with the server, and the support person I was working on (Jamie Redpath) immediately helped me with advice and resolved the issue within minutes.

Very friendly and competent support

"Quick responses"

Quick responses

"EXCELLENT SERVICE"

From the moment i started with GTX Gaming being new to owning a server i was opening alot of support tickets and i have never experienced such quick responses and assistance the team is amazingly helpful and ensure that i get all the support and outcomes needed
well done team

"Your customer service is top-notch."

Your customer service is top-notch, I talked to a live person that resolved the problem with my dedicated Valheim server within 15 minutes. Been using GTXgaming for the past 4 years and have never been more satisfied with another gaming service other than Steam themselves. Great company!

"Very professional and quick to solve the issue"

James Knott was very professional the whole time, and also engaged in a little bit of humor during the waiting process.

"Started off really well"

Started off really well, but very soon started having massive performance drops in game (Arma Reforger).

They moved my server twice , still didn't fix the problem.

Emailed the CEO hoping they could maybe intervene, no response. Clearly not interested in customers.

Moved to another server provider.

Wouldn't recommend if your serious about running your own server & community.