Start Communications

Electronics & Technology
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88 reviews
Overall Rating
Customer Reviews about

Start Communications

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Ben Newnham

5.00/5.00

"Great service from start to finish "

Great service from start to finish . We would highly recommend Kerry Mayo and his team .

26/11/2024

paula ireland

5.00/5.00

"Excellent Telephone/Migration services"

We have recently migrated our telephone and broadband services across to Start Communications. The whole process has gone smoothly and we have found the team to be professional, efficient and extremely helpful from start to finish. We cannot recommend them highly enough.

16/10/2024

mark ward

5.00/5.00

"Brilliant Company & Service"

We just can’t fault Start Communications. From the moment we first met them, to the final install they have been amazing.
The knowledge the company has is second to none, the support is A+++ and the service given is perfect.

The after sates support is brilliant with any issue being dealt with within an hour. Who could ask for more.

I would recommend Start Communications to anyone in a heartbeat with no reservation.

27/09/2024

General Manager

5.00/5.00

"Support, assistance and thanks..."

We recently endured a very close proximity 'lightning strike' which caused considerable communication - telephonic and broadband - issues.

Start Communications have been our 'provider' for some time, and their response to our need for assistance and support was exemplary. Having discussed our problem(s) with the HelpDesk, an engineer (Shane) was dispatched to assess, support, repair and re-align our facilities. Work was carried out in a calm, professional manner providing a high level of reassurance. By the end of a long day, all was back working as it should. The effort, support, knowledge and expertise provided by Start Communications (engineer Shane) was faultless, we could not have asked for better - thank you.

11/09/2024

Stephanie byrne

5.00/5.00

"Amazing Company"

WOW WOW WOW START COMMUNICATIONS ARE AMAZING! I was with another local provider for 12 years, they handled all my business communications - Unfortunately they let me and my business down many times over the years, they overcharged me, they left me without email and phone lines for 6 days, this was extremely damaging for us, and it just kept happening! I was never able to speak to a person, always given a ticket number that no one ever actioned!! It was a constant worry and extremely stressful to be without email or phone calls, I was desperate to leave them and find a new provider, but they kept threatening me with HUGE termination fees!

Then I met Kerry at Start Communications, he was brilliant and literally sorted everything, all I had to do was sign up and let the engineer in to install the new system, it was that simple, he advised me on everything and really listened to my business requirements! The engineer that installed the new system spent a lot of time with me and my staff to make sure we knew how to work the new system etc. and most of all THEY SAVED ME MONEY!!! I have an amazing phone system (THAT WORKS)!

I had a few questions after install and called Start Communications, call was answered promptly and query was resolved on the same call both times!

This is what Makes Start Communications the best company to work with, they are local and they are actual people at the end of the phone line that will go out of their way to help you, they actually want to help you! The lovely Beverley at Start even recorded my out of hours voice message, they go above and beyond and seriously are an absolute pleasure to work with, I am looking forward to many years in business with them!

Its completely changed my business, not having to worry about this and to know I am supported if I have any problems.

Seriously great company and I definitely recommend them to other business owners - they will save you money, time and most of all STRESS!!!

Thank you Start!

10/09/2024

Sam Busuttil

5.00/5.00

"A seamless migration to Start Comms"

We had a seamless migration to Start Communications here at Wave Community Bank.
Everything was thoroughly planned out and Beverley was great at keeping in contact with us throughout.
They put our minds at ease after a very poor service with our previous supplier & understood our anxieties about changing provider.
Shane the engineer was great on-site & we couldn't believe how quickly he completed the switchover!
There was no hard sell from Kerry and we discussed everything up front before deciding to move over to Start Communications.
We highly recommend Start Communications.

15/07/2024

Michelmersh Brick Holdings

5.00/5.00

"Great service and high quality workmanship"

Start Communications delivered great service and high quality workmanship throughout our project to install new network cabling at our office and extend the network to an additional building.

21/06/2024

Olivia Canham

5.00/5.00

"Start were brilliant from start to…"

Start were brilliant from start to finish in managing the switchover of our phone system from analogue to digital at Community Base. It was a big project and the communication from Kerry, the engineers on the ground and the office support throughout was friendly, helpful and professional. Initial inevitable teething problems were dealt with quickly and the system runs really smoothly. Highly recommend!

17/06/2024

Ken Benham

5.00/5.00

"Excellent service given"

Excellent service given - open discusion -- both made our decison easy

Thanks Kerry Mayo

04/06/2024

Donna Talbot

5.00/5.00

"First class service"

We were introduced to Start Communications by Auditel. Start have been excellent throughout. They have been responsive, thorough, and transparent. Their customer service in preparation for the migration to a new system, the installation, delivery and follow up surpassed our expectations. We are a small organisation with a small staff team and Start were great at ensuring we knew what stage we were at and what we would need to do next. This helped with a smooth transition and reduced the stress on all involved. And finally whilst not the cheapest provider, we are pleased with the choice we have made as we have still benefitted from a significant reduction to our previous costs, which will have a big impact.

03/06/2024
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