"Excellent job!"

Excellent work done by a professional team.
100% recommend!
ps: it took a while to get the compensation but that it is something normal and understandable.

"Lack of communication"

I try to make a claim with them for my delayed flight. On their website, they claim they are no win no fee, however the terms and conditions stated certain additional charges that may be incurred by the claimant such as disbursements that are not subject to winning the case. When I sent them an email asking to clarify these terms I got no response and they just kept harassing me with daily reminder emails to sign my terms and conditions.
Would not recommend

"Do not enter into an agreement with EUclaim. They are fraudsters."

Do not enter into an agreement with this company. I had a delayed flight over two years ago coming. And found euclaim online, so decided to pursue the action with them. After a little correspondence from them, and not hearing back from them for over a year, I decided to pursue to the compensation by myself and got the whole compensation claim by myself from the actual airline. After about another year, I get a message from EUclaim saying that the airline has paid out your compensation, but because of our services you owe us 450 pound. "Please deposit the money into the bank account in 14 days".. So apparently after doing nothing, I was suppose to pay them money for a service that I ended up having to do myself. Terrible communication, terrible website, terrible service. I advise strongly to not use this company by any means.

"Time wasters"

It took them 13 months to tell me they did not deal with that particular country (Portugal!) and flight. This is after sending them a whole of lot of documents (boarding pass, tickets etc). This has been a total waste of my time, they are worse than the airline.

"DONT WASTE YOUR TIME"

4 jet2 flights were cancelled at the same time, including mine, which was "caused" by a lightning strike. Are you telling me all 4 flights got struck by lightning at the same time!? Ive waited 2 years for euclaim to get the money and they basically told me they have withdrawn the claim because jet2 said it was caused by a lightning strike so they dont need to pay out. GREAT, ive waited 2 years for them just to accept their word for it. Jet2 are fraudsters and euclaim are unreliable, lazy and pathetic. DO NOT WASTE YOUR TIME.

"Crooks"

Crooks. They sat on my case for 2 years and 3months and then sold it on too Bott and Co without telling me which I think is unlawful but after all this time I've lost the will to continue. Things were made even worse when having heard nothing from EU Claim I instructed another company and ended up paying £495 in fees for being in breach of their conditions. So after all this time Ive paid £495 to them for my 6 hour delay 2.5 years ago. Bott and Co did agree to reduce my fees so Im hopeful that we will at least get something, so out of a possible £1200 we will get approx £350. My advice, don't fly with Thomson Airways, don't use Flight Delay.co.uk or EU Claim. Bott and Co seem ok so far. Why oh why when our politicians create a new industry with regulations like this don't they ensure its regulated properly . Vultures circling around a small carcase just appalling.

"Thieves"

Thieves, thieves !!

"Flight delayed in June for about 5 …"

Flight delayed in June for about 5 hours. I knew we should be entitled to €400 compensation each, but the airline was claiming a delayed departure time that was not accurate. I had no access to official records in order to rebut this, and hadn't the time or inclination to pursue the claim myself so contacted EUClaim. Our claim was transferred to Bott & Co. and net compensation of €260 each was transferred to our bank accounts in August. Am very happy with the service as I would have received nothing otherwise.

"Long wait for nothing"

After a long period of waiting and sending them everything they requested, they transferred me to Bott & Co (without my permission) claiming that it will be under the same terms. Turns out Bott & Co charges slightly more and their terms are very dodgy. Of course, Bott & Co assures you that they are obliged to send you those terms, but you must trust them that they won't act on them (sure..). Well, after receiving daily emails from Bott & Co, I decided to write them back and confront them about the difference in contract terms and fee, and their response was vague and useless. Eventually they wrote me again saying that there is no way they can win my case. Thanks for the wasted time, Euclaim. I would gladly give you 5 stars for the experience up to the point being referred to Bott & Co. At least be honest about the situation, I didn't have high hopes on winning this anyway.

"Waste of Time"

After almost 2 years of no action from EUclaim - each time I was asking for updates they were repeatedly replying that "your claim has been transferred to our legal department" - they decided to transfer my claim to another law firm "Bott & Co" with much less appealing Terms and Conditions. Indeed, I had already signed the power of attorney from EUclaim but now Bott & Co is asking me to sign "If you lose you pay your opponents charges and disbursements".