"Great job!"

So glad I used EU Claim. It took just under two years for the airline to finally pay out, but EU Claim kept me updated and took away all the hassle of needing to deal with the airline myself. 10/10 would use again if the need arose

"Fantastic - it works!!!"

Very good service and no hidden costs.

"Perfect assistance"

Live chat always working. People really helpful. Long time passed before having the refund though.

"Great service, could be quicker"

Great service, no hassle, everything taken care of. Airline was unresponsive at first and EUclaim took additional legal measures because of that. Could have never done that myself, although the speed of communication could be improved.

"Great service"

EUclaim did everything on my behalf, in a simple and smooth way

"Could of done it faster myself"

We entered our claim in June 2015, kept on getting automated replies about the Airline refusing to communicate with them, and they had to proceed with court action, all the contacts we knew who were on the same delayed flight, applied directly with the airline, they did not refuse to communicate with them, and they received their payment of $400 per person within a month of applying.
When I found out this information some 18 months later, I phoned EUclaim and instructed them to cancel our claim with them, as they had taken too long and we were going to apply direct ourselves. To be told we would be invoiced in full as if they had won the case against the airline. They charge 27 percent of the payout per person plus $25 administration charges.
It's a joke, get the impression they don't do anything but just wait till you've waited long enough then cancel the claim and they get their money for doing nothing.

"Avoid EUClaim. Other reviews must be fake. Over a year has gone by and my case is still "unresolved""

Avoid this company at all costs. I have filed in my complaint back in September 2015 and the case is still unresolved. I'm getting automated responses when I ask for updates. This is an absolute joke and waste of time. I have given up on getting any compensation from them.

"Great service... I recommend!"

.............

"Excellent and very efficient company!"

Excellent and very efficient company!
Thank you for the good job!

"flight delay re embursment of a Condor flight"

it took a while but glad l followed through. have never experienced such confusion over delayed flight. Condor Airlines certainly should have handled things differently.