EUclaim

Municipal and Judicial Services
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573 reviews
Overall Rating
Customer Reviews about

EUclaim

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Mr/Mrs suma

5.00/5.00

"Good Experience"

Very Professional, Easy to use , Quick Resolution :) . Recommend this service to all.

16/01/2017

Mr/Mrs Horvath

5.00/5.00

"i was happy with your service"

Great service

16/01/2017

Agata

4.00/5.00

"efficient and proffessional"

EU gets the work done for you,but from promised 500 I will see only 300Euro- very high commission for my taste;(

13/01/2017

Anonymous

4.00/5.00

"Pricey yet effective"

I'm very pleased with EUclaim's services. It took 6 months to get the refund from Vueling and knowing the airline and the general obstacles one encounters during a claim procedure I don't think I wouldn't have been prepared/equipped to go through the claim process by myself. EUclaim's done a great job keeping my up to date on the progress. I do think there is room for improvement when it comes to expectation management; I feel it would be beneficial to inform clients about the procedure, its steps and the possible length of the process upon filing the claim.

30/12/2016

Mr Umrani

5.00/5.00

"Great Prompt service and Dedication"

EU Claim persisted with my case with great dedication. And even after a long ardous battle with the airline represented my case. After 2 years they managed to get a result which turned out in my favour. Thanks a lot to their dedication.

26/12/2016

Lexy

5.00/5.00

"Great Experience"

These guys are great!
I live in the UK and my flight was delayed with 3 hours and I managed to get almost the whole amount refunded, as a compensation for my delay. It is just a matter of attaching a few files (tickets). Easy and painless refunding without being directly involved in the process. Thank you!

21/12/2016

Neil Macdonald

5.00/5.00

"EU Claim"

In 2013 along with my daughter I flew to South Africa with Lufthansa for a safari holiday in Botswana. We planned to have one day in Johannesburg however the flight from Frankfurt to Johannesburg was delayed by 12 hours due to a toilet overflowing in one of Lufthansa newest and biggest planes. So we lost our day in Johannesburg.
I requested compensation from Lufthansa in 2015 and quoted EU law to them in relation to compensation after a few e mails the agreed to pay my daughter and myself 600 euro each.(still have the email)
That was the last I heard from Lufthansa and the money they promised. Lufthansa's treatment of our complaint showed complete lack of respect for their customers.
Tried to e mail Lufthansa and then wrote a letter and tracked it to their customer services office but they refused to communicate in any manner with me
As a last resort in October 2016 handed the complaint to EU claim and by December had the money in the bank. I was amazed at how quickly EU claim managed to resolve this claim.

18/12/2016

Dmitry Gorbunov

5.00/5.00

"Better service then my Airline"

I would like to take a moment to express my gratitude towards this company and everyone working there. To keep it short and simple, I must say that the whole process from the 1st touch to receiving the payment was very simple, 100% seen-thought and very pleasant thanks to an amazing customer service provided by Andrea. Definitely recommending this service to anyone willing to deal with airlines. Thank you again!

14/12/2016

Mr Posch

5.00/5.00

"Why not get the money back that you deserve?"

It was so easy and I am completely satisfied with the results. I have had more than my fair share of delayed flights, and now I know it'll be free as long as I use your service. That makes it hurt a little less to get stuck in an airport! And to be sure, everyone on my next delayed flight will get a free advertisment about you from me.

05/12/2016

amber gordon

1.00/5.00

"Taken Months !!!"

Taken months to get even close to getting compensation and it was denied despite EUclaim stating that I would get compensation. Bad service.

21/11/2016
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