"Barbara"

Barbara
I had a very positive experience when I raised a few issues with Barbara McCone. Each issue was dealt with quickly and efficiently and to my total satisfaction. I would have no hesitation in recommending Barbara.
Thanks again
Graeme

"Query handled very well by Paul"

My email query to Paul Sanders concerned the cut back of bushes and some maintenance in keeping our housing development clean and tidy. Paul replied to my email query in good time and he understood my query very well. He said he'll get the contractor out promptly and the contractor did come out to the site promptly and did the necessary maintenance jobs that were asked.

Very good communicative skills from Paul to my query, it was a pleasure to have my query handled by him.

"Common roof repair"

I reported a leaking roof and Carrie Borthwick was excellent and the problem was resolved within 24 hours.

Excellent approach and really appreciated.

Thank you

"First Class service from Charles White"

Carrie was very proactive in helping out with an issue at a development that Charles White manage.

"Thanks Paul"

I had a query with my invoice and spoke to paul in Belfast paul went through each line of my invoice and set up a direct debit for me. Very good service highly recommend his service

"Dealt with Paul in the Belfast office"

Dealt with Paul in the Belfast office, Paul was very helpful and explained the answers to my questions in lots of detail putting me at ease and resolving my questions. Great service thanks Paul

"Having read other reviews"

Having read other reviews, we must be very unlucky at our development which has been managed by Charles White (Edinburgh ) for many years. I’ve been in my flat for 12 years. We have had several changes of client relationship managers in the last year. We have been waiting 4 years for our outside paintworks to be done, 2 years to have our carpet cleaned and a job to remove rotting pergolas wasn’t completed but company was paid. With every phone call promises are made but never kept. Return calls never happen. I had to change four lightbulbs myself as we had waited over two weeks to have it done. Definitely not happy with the service we are getting.

"Proactive............"

First time living on a managed site and really enjoyed last 5 years in beautiful development. Barbara who recently was given responsibility looking after us has been very informative and appears to have the energy and vision of retaining good kerb appeal/high standard on site. Keep up the good work and everyone else at Charles White.

"Justwant to say how well Kelly McAdams…"

Just want to say how well Kelly McAdams
Done with a job well done. Very pleasant Lady was a joy to chat with her and to get things done so quick.

"Very happy"

Very satisfied with my experience with Charles White. Kelly has always responded in a timely and informed manner and resolved my queries efficiently.