Warranty Assist

Vehicles & Transportation
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180 reviews
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Warranty Assist

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Malley

1.00/5.00

"CROOKS ALONG SIDE CAR PLANET!!!"

Nice Glossy brochure from Car Planet, stating covers everything up to the price of your car.
It's doesn't!!
Crooks along side the crooks at car planet that sold it to me.
If there is a reply at the bottom it's BS.
What this Warranty Plan Includes
Nice glossy brochure states:

The following engine parts are also covered:

Fuel system

Air flow sensors and meters, fuel gauge sender unit, fuel pressure regulators & accumulators, fuel pumps (including pre-pumps, low, high pressure pumps & injection pumps), injectors (including petrol, diesel & single-point injectors.
---------------------
But when injectors need replacing, strangely enough they are not covered??

**In the small print I take it??? **
What's the point of your manager speaking to me, he isn't going to suddenly change his mind is he?

So I will join the other 162 customers that have given your company 1 star.

##I am verified by Trust pilot, as I said yr crooks along side Car Planet.##


03/05/2024

Lisa

5.00/5.00

"We have been working for warranty…"

We have been working for warranty assist now for 3 years and can not fault them, I would like to give a special shout out to Dan Garcia who has never let us down! from helping with claims and keeping our customers happy, as traders we would highly recommend warranty assist, thanks for all your hard work.

24/04/2024

Olivia

4.00/5.00

"Brilliant service"

Brilliant service, warranty is exactly as specified and what I needed! Highly recommend!

12/04/2024

Serena Madson

1.00/5.00

"Do not waste your money to take the…"

Do not waste your money to take the warranty. Nothing will be covered by the warranty. With gold warranty they are not able to cover the completely damage cluch and after I sent over the diagnosis, they asked me for the quote of the repairs. After the garage did the quote which took a week, the warranty called me to inform me doesn’t cover any parts of the clutch what is broken .
Waste of time and money! I can’t give you 0 stars
Plan 235167. Job sheet 417162
Car planet said will be cover everything showing on the book what I received.
The car was bought in September 2023.
I took warranty in case anything is happening. The most expensive one what you got it.
If you can’t cover the problems what the car got it, then refund me the money back
My curent mileage are 80000. I didn’t bought a car with 87000 mileage 6 months ago. Please check the details when you reply to people messages. Thanks

10/04/2024

Dilesh M

1.00/5.00

"My wife's ring was stolen out of my car…"

My wife's ring was stolen out of my car while being repaired, 4 months of messing about and going round and round, they tell me claim on my car insurnace, what an absolute joke

04/04/2024

Gemma

5.00/5.00

"My experience with warranty Assist was…"

My experience with warranty Assist was OK, but would say Dan is an asset to the company he dealt with my repairs and nothing was too much for him...he kept in contact with me throughout and I was very happy with the final result

16/03/2024

Rocco

5.00/5.00

"Couldn’t recommend Dan enough"

Couldn’t recommend Dan enough! Always really helpful and a pleasure to deal with. 5 star service

14/03/2024

Od

5.00/5.00

"Dan Garcia dealt with my claim and…"

Dan Garcia dealt with my claim and couldn’t have made it any easier, money was paid out once the final invoice was received as I chose to use my own garage. Great service and top man would highly recommend!

08/03/2024

Jake Samuel

5.00/5.00

"Claim"

I spoke with sam today who was very helpful? Explaining the process perfectly and in a way i could understand, answered my questions when quering and also got back to me in a timely fashion regarding my claim. Couldnt have asked for better service

08/03/2024

Sini Aji

5.00/5.00

"This company make me very happy by dealing my claim very easily and made a positive decision.ppy…"

This company make me very happy throughout my claim, staff was very professional, polite, and deal with very perfectly in my claim. Especially Mr Sam was vey nice and helped me a lot in my claim. I will definitely recommend peoples to use Warranty assist company. Its really helpfull.
Thank you very much Warranty Assist, you guys are great👌👌

08/03/2024
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