"Outstanding "

Outstanding , supportive and understanding from Ella Dodd today in a call. Having been passed from pillar to post from another company that caused me a great deal of worry and anxiety, it was Ella within seconds who dealt with and reassured all is ok and dealt with. A credit to your company .

"Quick and easy"

Query was dealt with quickly and with no fuss by Ella Dodd, understood exactly what was needed and made helpful suggestions to ensure we had exactly what was needed in place.

"Amelia Drummond handled the issue I had…"

Amelia Drummond handled the issue I had and she was quick, efficient and professional
Credit to the company

"Emma responded very quickly and was…"

Emma responded very quickly and was effective and helpful.

"Salary Sacrifice Insurance Amendment"

Needed to call today to add my wife as a business user on the car policy. Spoke with a lovely lady called Ella Dodd who was really helpful and efficient and sorted everything out really quickly.

"I'm a new customer to Lloyd Latchford…"

I'm a new customer to Lloyd Latchford and I needed to called customer services to update my policy. I spoke to David and he was very helpful and took down all of the details.

"James Perkins and Ella Dodd were very…"

James Perkins and Ella Dodd were very helpful, both clear and concise with the questions which helped provide and smooth and efficient experience.

"Great customer service always from…"

Great customer service always from James Perkins and Jaime-Lea. Always friendly to speak with and go the extra mile to help out :)

"Prompt Response"

James responded to my questions promptly and satisfactorily - very impressed

"Speedy response and good customer…"

Speedy response and good customer service throughout from Ella Dodd👍