Lloyd Latchford Group
Gary Yeomans
"thank you Katie you were extremely…"
thank you Katie you were extremely helpful in resolving the matter.
Thank you
Gordon Davies
"Policy update"
I needed to add a driver to my corporate car insurance and was helped to consider my options (with Katie) and later to execute the amendment (with Emma). All very professional, clear and calm.
Sam
"Fantastic Customer Support"
Ella Dodd was great dealing with my situation today. Really put me at ease and sorted everything that was required. Nice one Ella. Thank you
Christopher Ewen
"Very swift resolution to my query…"
Very swift resolution to a query relating to my insurance policy for a lease vehicle. No waiting on the phone for ages like often is the case... and David Barwise was great at sorting things very quickly. Positive experience overall
PA
"They are professional"
They are professional, yet approachable, and the support is truly amazing.
Steve H
"Quick and responsive service in answer…"
Quick and responsive service in answer to my policy query. Thank you Ella Dodd.
James Perna
"Great"
Quick, friendly and helpful professional service.
Frank
"Great service"
Great service - really responsive to all queries and fast to resolve the couple of issues I did have. Russell was very professional, friendly and reassuring - would highly recommend.
JillP
"Excellent Customer Service"
In all my years of dealing with insurance companies i have never come across a company as friendly, positive and helpful, phone answered within a minute and query dealt with inside 5 mins and updated documents received before call had finished excellent customer service
JC Illusive
"Really great service"
Really great service, quick to resolve small issue
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