"Needed to get an additional driver…"

Needed to get an additional driver added, sent the request in the morning and Danielle Willcock had sorted it before the end of the day. Thanks :)

"Salary Sacrifice"

Ella Dodd has been great in setting up my insurance through Salary Sacrifice.

"Great and quick support, thank you!"

I've requested to add an additional driver to the current policy via email and in 1-2 days they gave me all the information I needed and sorted everything out in no time. Thank you very much Ella Dodd and Jamie-Lea, you've been amazing :)

"I thought the response was timely and…"

I thought the response was timely and resolved my query very quicky

"Very efficient service!!!"

Recently took out a new insurance policy with Lloyd Latchford for a new company car and the speed and quality of service from them was exceptional.

"Details quickly updated"

I made a call to make changes to my insurance details, the phone was answered straight away, I wasn't put in a queue, spoke to David Barwise and everything was updated nice and quick

"Clear no nonsense customer service"

Lloyd Latchford dealt with my issue promptly and I would like to specifically mention Amelia Drummond who gave clear efficient no nonsense customer service and is a credit to the Lloyd Latchford Group

"Sorting the Insurance"

I wanted to express my sincere thanks for the outstanding support you provided in quickly and professionally sorting out my lease vehicle policy. It was an absolute pleasure to cooperate with you, and your assistance was truly remarkable.

A big thank you for making the process so smooth and efficient—I really appreciate it!

"Great customer service"

Ella Dodd was dealing with my query as the name on my insurance document was my maiden name and she responding in a timely manner informing me that she had amended this and also informed my leasing company too so that I didn't have to. This has been a massive help and saves me a job!
Thank you so much.

"Great Service"

Great service quick to answer and resolved my query very quickly thank you to David Barwise