"Great Service!"

Despite their website saying they couldn't deliver before December 30th, Sarah went the extra mile ensuring delivery of a Christmas gift for me earlier today. I would thoroughly recommend Bonsai Direct for both their speed of delivery and excellent customer service. Thanks again Sarah!

"Superb service and excellent product"

Superb service and excellent product. Beautifully packaged and delivered on time. Great gift and lovely people to deal with. Highly recommended!!

"10 star service"

I ordered this on the Saturday prior to Christmas. The delivery was a booked date of the Monday. To my surprise it arrived on the Sunday. The bonsai is perfect. Excellent product and value for money. The communication was 5 star and I was so pleased with the whole experience. I couldn’t rate them higher as a business. Thank you

"Lovely packaging & great experience"

Lovely packaging! Fast delivery and really happy with the tree thank you so much for a lovely experience.

"One word, amazing!"

One word, amazing! From my very first email inquiry to the final delivery, everything was absolutely fantastic!! Bonsai Direct, was super quick to answer my many questions and guide me. They went above and beyond to ensure that everything was just perfect and exactly as we wanted. The delivery date was spot on and the Bonsais were stunning. It was a perfect gift that was loved by all.
I highly recommend Bonsai Direct and I know I will be using them again in the future!
Sandra

"Another excellent experience."

Another excellent experience.

This is my 2nd purchase, spoke to Sarah on the phone who gave some excellent advice and it was lovely to hear that you guys are a small family business.

Thanks again and I wish you every success and safety in these uncertain times.

Richard

"my first ever Bonsai…"

I am very pleased with my first Bonsai from Bonsai Direct. It was very carefully packaged and delivered quickly.
I felt the ceramic tray was a little 'tight' so ordered a slightly larger one (my decision). The Fruiting Chinese Sweet Plum was in superb condition; definitely will order more. Thank you.!..john

"Bonsai Direct"

I had a problem with a Bonsai tree which led to much communication over several months with Bonsai Direct. They have now replaced the original tree, so I am an extremely happy customer!

"I am very pleased with my fourth Bonsai."

I am very pleased with my fourth Bonsai from Bonsai Direct. They are carefully packaged and delivered quickly. I had a question about trays and customer services were very helpful.

"I wanted to buy my daughter a beautiful…"

I wanted to buy my daughter a beautiful bonsai that she could love and cherish for many years to come. Bonsai Direct came up trumps. The sent her a beautiful tree, which is absolutely lovely. The shape is very well balanced, with a beautiful ‘S’ shaped curve, and the condition was excellent. My daughter was very, very happy with the gift.
Thank you to the staff at Bonsai Direct for being so helpful, and for supplying such a lovely tree. All your efforts are much appreciated. I highly recommend Bonsai Direct, for their quality trees and service.