"10 out of ten for quality and service …"

10 out of ten for quality and service would recommend very helpfull and came with in 24 hours

"My first Bonsai."

Bonsai trees are something I have wanted to grow all my life. So when I finally got around to getting one, I read the reviews and studied the images online and decided that Bonsai direct looked the best. I look forward to a long and interesting relationship with the as they see to be not just good growers (the tree I bought is great) but very happy to help develop skills and help with all aspects of this new hobby going forward. Thanks Bonsai direct.

"My wife bought me a beautiful bonsai- but beware "

My wife bought me a stunning 19 year old bonsai for £675.00 to celebrate my being clear of pancreatic cancer for 12 months. We received the stunning tree, soaked the plant as instructed, the leaves started to drop as they said they would, then they turned brown, we reached out for help as no new buds were appearing and whilst the staff at the company were excellent sadly they concluded that she was in fact dead. A very sad experience , the company have offered us a 20% discount if we buy another one , but we don’t want to purchase again from them in case the next one is also dead or dying - so it’s sadly caveat emptor and for us a very expensive mistake.

"Beautiful healthy tree"

My son sent me a tree from bonsai direct. The best gift I have ever received. Love it. Arrived well packed. It is beautiful and very healthy. Have now ordered another one. Thank you

"My mum had a cheap £7 bonsai bought in…"

My mum had a cheap £7 bonsai bought in a sale that she cared for for over a decade. The tree died and I thought to replace it with a much better quality tree. I spent over £60 on a tree for next to nothing. It arrived already shedding leaves, mum carefully read the leaflet and continued to care for it. Within a few weeks it was obvious it was dead, if it was even alive in the first place. The website says it doesn't guarantee plants after 7 days!! I tried contacting the company four times via their website contact form. They answered once asking for pics which I supplied and I've not heard from them since. My money could have bought a beautiful bouquet that would've outlasted the tree by weeks. The tree was meant for her to love and nurture as she did the prior one. I do not recommend these products or their customer service.

"My son loves his bonsai present 🎁 "

My son loves his bonsai present 🎁
The tree came very well packed. Delivery times excellent as you can choose your specific day to have it delivered and it was on time. Great communication too. Beautiful tree. Thank you!!!!!!

"Extremely pleased. Great Bday Gift "

Extremely pleased with the product (I bought a birthday gift set - Bonzai tree, tools, feed, birthday balloon - for my girlfriend) and it was delivered next day even though delivery was free, which is handy when you've left it last minute!

She's had indoor plants bought for her before but I can't wait to show her this. I was originally going to buy her a grow your own bonzai kit for £20 from amazon and I'm so glad I didn't, for an extra £30 I've saved myself 8 years of growing and pruning, plus all the extras and expertise that went into it, so pretty good value to say the least. The tree itself is amazing, it has a great shape and colour which looks really healthy - I have to keep sneaking peeks at it, and one thing I didn't think about was how good the pot it comes in is - really lovely and authentic. The packaging was excellent absolutely no way anything could get damaged - the box was sturdy and plenty of air packaging etc. Helpful guide included for maintaining the plant and of course they offer advice through their contact page on their website.

I couldn't recommend these guys enough you can tell that they care about what they do and every package they send is thoughtfully put together, so this review is my way of saying thanks! I might have to buy a couple of trees for myself after her birthday because I love them.

"I love this company!"

I love this company!
Beautiful healthy trees delivered with so much loving care.
I have 2 Beautiful trees that are thriving and I have presented a bonsai to my mum too. I have bought them on separate occasions in the past year....or 2 years...time flies!
We love them passionately. And the added bonus is that my 3 teenage sons have grown to love them too. They help me to water them and have taken a keen interest.
Nature and trees are my passion.
Thank you Bonsai Direct for nurturing Beautiful healthy trees.
Sending love
Tree lover

"Very impressed"

I was sceptical at first about ordering a bonsai tree online without being to inspect it first but what I must say is what an excellent service I received from Bonsai Direct.

The tree was exactly as pictured and the packaging was fantastic! The tree didn’t move one bit and remained moist in the box.

I’ve been so pleased that I’ve ordered another bonsai (this time outdoors bonsai) from BonsaiDirect today.

Keep up the hard and professional work.

"Great experience "

I wanted one for my birthday off my husband, but unsure what to go for, I had messaged the company via Facebook asking for their advice. They got back to me very quickly. Absolutely love my tree. Thank you so much. Would definitely use again.