Bonsai Direct

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148 reviews
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Bonsai Direct

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Nocturnal Collector

5.00/5.00

"What an amazing service"

What an amazing service. Free next day delivery, the tree was well packaged and well looked after. Will only order from here, for my bonsai products.

05/06/2020

Claire West

5.00/5.00

"What a fantastic service."

What a fantastic service.
I ordered a tree for my partner as a present. The tree is in beautiful condition and very well packaged and delivered.
I recurved a personal email from Bonsai Direct and would highly recommend them.
Polite, courteous and deliver exactly what ordered
Thank you so much

28/05/2020

Rebecca

5.00/5.00

"Couldn't Be Happier"

Exceptional experience all around! I was looking to buy a Bonsai for my boyfriend's birthday, but had no idea where to start. It took me a few weeks to finally decide on a tree but Bonsai Direct was extremely helpful and friendly, answering all my questions promptly and with patience. Delivery was seamless. Packaging was excellent, and the tree looked even better than in the pictures!

**WORD OF CAUTION** - If you're interested in a specific tree in their premium collection, don't wait too long to order. At least three trees caught my eye and ended up selling because I took to long to make a decision.

06/05/2020

Ms. Rebecca Hammonds

5.00/5.00

"I would like to take the time to thank…"

I would like to take the time to thank you for our recent order.

Yesterday I received my partners flowering tea tree Bonsai for his Birthday.

He is absolutely thrilled with it and it is so evident that it has been looked after and cared for. The tree is in fantastic condition and is beautiful. We can not believe how many flower buds are on there.

We have this morning placed another order for accessories and to re pot his Chinese Elm that I bought for Christmas.
Fantastic.......can not recommend buying from here enough!😊

01/05/2020

P FLYNN

5.00/5.00

"Nice surprise to receive a lovely tree…"

Nice surprise to receive a lovely tree from my son in Australia.
Lovely on a rainy morning and in isolation. Beautifully packed and
protected.

28/04/2020

Tom

5.00/5.00

"Excellent Service"

Really happy with both the service provided and quality of the tree received. The delivery was quicker than expected, the packaging was exceptional - can't recommend enough.

27/04/2020

Josh Munyard

5.00/5.00

"Would definitely recommend!"

I don't usually leave reviews, however I was really impressed with Bonsai Direct- I will definitely be recommending to friends! I ordered a bonsai tree for my sister's birthday (April 20th), and I was unsure whether deliveries would be delayed because of coronavirus. The website allows you to choose the delivery date, and provided email updates on specifically when it will be delivered which is helpful, and the tree arrived right on time! The tree was packaged well and wasn't damaged at all in transit, and looks great! Will definitely buy again for future gifts!

20/04/2020

Lauren Victoria Allen

5.00/5.00

"Absolutely Brilliant"

Absolutely brilliant customer service. I required a corporate order of in excess of 300 bonsai and Bonsai Direct managed to turn this around in under 2 weeks.

Fantastic plants delivered on time, branded as per our requirements. Sarah was very very helpful and i would not hesitate to recommend this company.

Thank you for all your help!

Lauren

10/02/2020

Margaret

5.00/5.00

"Wonderful product and fantastic customer service"

I ordered a tree for my very sick brother. The hospital refused delivery. The company offered to deliver elsewhere and did so to my sister an hour and a half away. She is delighted with the tree and doubts she will pass it on to my brother. The foliage is gleaming and she raves about the beautiful little flowers on it. Thank You Bonsai Direct

06/01/2020

Janet Richardson

5.00/5.00

"I received my bonsai as a surprise Xmas…"

I received my bonsai as a surprise Xmas present. The first I knew was when I was greeted by the delivery man proudly holding up my lovely Bonsai Direct delivery box. Beautiful presentation. The whole presentation inside was so thoughtfully put together to protect the bonsai. I expected some damage due to the delivery system but everything was as it was dispatched. My tree was securely fastened to prevent movement in the box and wrapped in firm cellophane to protect the delicate foliage. I have never been so excited as I was when I took my bonsai out of the box. A magical moment! Such a beautiful little tree! Over the next week it lost quite a few leaves as the instructions stated was likely, but now two weeks later, it’s entirely covered in super new foliage and looks stunning. I’m so looking forward to watching it grow and nurturing it for many years to come. I’m now hooked and on the browse for my next bonsai. I can’t recommend Bonsai Direct highly enough. Absolute top quality.

04/01/2020
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