"The customer care I got from Sidal is…"

The customer care I got from Sidal is so rare it was a massive privilege and joy to be served by her..She succeeded in handling my issue so professionally, I wouldn’t hesitate recommending this entity to a third party with total conviction that, what it says on the tin is what’s inside of it.. She is management material.

"Was called by Surecover scammers"

Was called by Surecover, offering insurance for my washing machine which wasn't due for another 2 months. I wanted to confirm who they were as I didn't catch what the agent said, before agreeing payment. I asked were they from Domestic and General, the agent said yes, customer service.
From that answer I thought ok I will get insurance,but they lied who they were, they didn't send email receipt, or any insurance documents, After cancelling the policy, which I hadn't received, they took over two weeks to pay me, stalling all the way.
Also Surecover had the cheek to say my review didn't relate to a true interaction with there company, I had to prove to Trustpilot that they called me and I paid them .Then they call me a liar see reply from them below, AVOID THEM..they are truly dishonest...

"Thanks to Zahra who saved me money nice…"

Thanks to Zahra who saved me money nice lady not to pushy explained everything clearly

"Excellent representing for surecover"

Your representative Jason was very thourough with his explanation of the details and very pleasant to speak with and helpful.

"Great service and very polite"

Just had a great chat with Zarah who managed to give me great savings on my appliances. I now have 4 products covered for the price of 2 😁😁.
Sorry Domestic & General, your just to expensive now 😞

"I have spoken with Jason Cochrane"

I have spoken with Jason Cochrane, and he has given us options we could choose for a replacement washing machine that we were satisfied with.

Before him we were having some issues getting good options but he has sorted everything out for us.

"After speaking with Jason"

After speaking with Jason, my on going repair was dealt with immediately.
May I add, the ongoing repair wasn’t down to sure cover it was the engineers that were to be at fault.
Very happy customer with sure cover insurance.

"Just been talking to Ross at Surecover…"

Just been talking to Ross at Surecover who sorted out my issues regarding emailing my documents. Very pleasant telephone manor and all sorted today. Happy customer 👍

"Amazing"

Amazing, outstanding service from Ross, incredibly friendly and seamless service. He's managed to beat my previous household cover by £4 a month Thanks again!

"Had a call from Paul Bird saying my…"

Had a call from Paul Bird saying my warranty had expired, a very pleasant gentleman with good customer service skills. Insured my washing machine for 3 years @ £66 per year. Thank you Paul.