"Excellent company"

Excellent company. Very helpful with both sales and repairs. I purchased my Jacuzzi from them some years ago and the service was really good. I had to have a repair recently, which was carried out very efficiently and at a very reasonable cost. Great company to deal with.

"BRILLIANT SERVICE."

BRILLIANT SERVICE.
Last week my heating element gave up the ghost, Andy's team at Hot Tub Studio got back to me right away and offered me a variety of appointments to fit with my schedule. Jordan came with all the kit, and fixed it very efficiently. He also set everything up for me again. Very tidy and polite. Strongly recommend.

"The whole team at Hot Tub Studio are brilliant!"

The whole team at Hot Tub Studio are brilliant - we bought our very first hot tub and so had lots of questions! Andy was super helpful and really happy to answer them all and Georgina showed us around the Bicester showroom so we could see the tubs before we bought. On the day of delivery Tim and Scott were brilliant, they clearly knew their stuff and patiently talked me through all the chemicals - making sure to let me know they were only a call away if I had any questions. I couldn't recommend them enough!

"We Purchased our Hot Tub last year With…"

We Purchased our Hot Tub last year With Hot Tub studios West Midlands - Andy gave us Great Customer Service. One of our main concerns was the after care we would receive- It has been Excellent! From the very first Site Survey , then Installation, after care, Service , any queries or call out has been dealt with promptly and efficiently. We would highly recommend Hot Tub Studio West Midlands . James has also been great - nothing too much trouble and quickly sorts anything out !
Thank you Andy , James & Team

"FL-2 flow switch problem"

Had a FL-2 flow switch problem. Andy, quickly arranged a call out (the next day), and Tim and Scott were able to sort the problem out in a few minutes by alternating the pump switches on and off, and explained that if the waterfall is still running then it's not a circulation pump issue. Tim and Scott two very able, straightforward, no fuss lads, Highly recommend.

"A company you can rely on!"

I cannot recommend hottubstudio highly enough!
I bought my first hot tub from them last year and they were so helpful throughout the entire process.
I have just had one of their highly skilled operatives called Arran out to give it a service and get it running for the coming Easter Holidays. He dealt with all my questions in very reassuring manner and I know that if you buy from these people they will really look after you!
David H. Witney in Oxfordshire

"Fabulous Hot Tub...Excellent Service !!"

Andy, and Tim and all the team were wonderful, setting up, explaining everything to me. As a previous Hot Tub owner, I have had experience with maintaining, but there have been a lot of changes, so needed further tuition, a lot to take in, but they were happy to come back, and go through things again, such a lot to absorb, and I thank them for their patience....
The model I chose- the Getaway 6 is heaven, especially the lounger facility, and the waterfall feature....who needs to go to a Spa !! Well worth it !!! And will definitely recommend....

"Thoroughly Recommend"

Andy and his team were great and everything ran really smoothly. Very impressed and have already recommended to others. The price was good, everything explained clearly and very happy with the all round service

"Excellent Service and great installation"

We had our previous Hot Tub from Hot Tub Studio (then Sapphire Spas) and when it came time for a refresh (over 10 years), Andy was, as always, accomodating and straight.
The whole process was easy, options chosen, incuding the addition of a Heat Exchanger (to use an Air Source Heat Pump to heat the Hot Tub).
Installation was again incredibly easy. James fitted the Heat Exchanger on site, and then commissioned the Hot Tub. an excellent and professional job all round.

"I rarely write “excellent” in reviews…"

I rarely write “excellent” in reviews but this company truly deserves that rating! From our initial visits and discussions through to our installation we have been impressed with the knowledgeable and professional (but also friendly) way we have been assisted. Our ordering process was not straightforward as we had to delay installation while the patio was re-done but Andy has maintained excellent communication and has been very patient. Our installation was friendly and efficient and we are very pleased with our Hot Tub. Many thanks Andy and team.