"Excellent customer service"

Excellent customer service, from choosing hot tub in store through until installation. Would highly recommend this company.

"Thank You to Andy and all the Team!!"

Thank You to Andy and all the Team for such a great experience and wonderful purchase! We are delighted with our hot tub and all that the guys have done for us, from advice to installation to ongoing communications to check how we are getting on! Top Service and couldn’t recommend them or their product enough! ⭐️⭐️⭐️⭐️⭐️

"The Hot tub A team"

Made a appointment with Andy at the showroom in Coventry. Explained what i needed got a great deal paid deposit and around 4 weeks later it was delivery day.
The team organised the crane and everything they efficiently delivered set up and taught me how to use and care for everything, they left no mess other than the tub now in the garden you would not know they was ever there. I cannot recommended these guys enough i went to visit 3 other showrooms but once you go here you know this is the place to purchase. Thank you Andy and team.

"Highly recommended, fabulous service."

I ordered my hot tub from Hot Tub Studio last summer at a show. It had been a difficult year for me and I wanted my hot tub in place for my birthday only a couple of weeks away. It was a big ask as they were very busy but they fitted my tub got it filled and up and running for me right on time. A very smooth operation it was too, the guys were great and explained the chemicals etc to me carefully.

They don't know what it meant to me but it did mean a lot. The Jacuzzi tub is marvellous, I love it and I have already recommended Hot Tub Studio to friends. I will definitely buy from them again when I look to upgrade.

"Great Service"

From our initial enquiry, to the delivery and installation of our Hot Tub, the service we received was exemplary and we would highly recommend Hot Tub Studios.

"The new hot tub is fantastic"

The new hot tub is fantastic! we both just wanted to say a big thank you to yourself and your engineers, including the crane driver and operator for all the works they carried out at my property installing and commissioning of the new Tub, its easy to complain when things go wrong but very few say something good when it all goes to plan.
Your Engineers are very knowledgeable and knew exactly what they were doing and kept me informed all the way through the project, they are a credit to your company.

"Amazing service..."

We had our Jacuzzi installed yesterday and the whole process was quite possibly the easiest and most seamless that we’ve ever encountered. From the very first phone call to Andy, where we asked the most ridiculous questions, he has been helpful, patient and a delight to deal with. The install yesterday was equally seamless and we are now waiting for the sun to shine so we can enjoy the tub. We’ve never had a hot tub before so this has been a very new experience, especially during lockdown, but Andy did absolutely everything he could to help. And I’d have no hesitation in recommending him, I also know if we have any trouble (which we haven’t had so far) he will do his upmost to help.

"Jacuzzi J-375 Delivery"

Jacuzzi J-375 Delivery

I don’t normally do reviews but I wanted to add my thanks for my recent delivery. I ordered my Jacuzzi J-375 from Andy at the Meriden branch of Hot Tub Studio. The order from start to finish was seamless without the hard sales that I found at other places! The people who put the Jacuzzi in were also good and everything was done professionally - exactly how I wanted it. There was one small issue of accidental damage when it arrived. This was put right immediately, so there was no disappointment with my new Jacuzzi. If you want a high quality product with good staff from start to finish this is the place to go!

"Great service"

We had a great service from Andy from start to finish. He was responsive to our questions, have us a good deal, came out to do a site visit himself and was personally on hand when it was delivered as well. The team who installed the tub were friendly and clearly knew what they were doing. They also briefed us fully on the operation and upkeep of the tub before they left.

"We couldn’t be more pleased"

We couldn’t be more pleased. We had talked about getting a hot tub for a while but during the lockdown we decided to just go for it, so Andy came to do a site survey on the Monday and by Friday it was sitting in our back garden!! His team were very professional including the crane drivers who made lifting the hot tub over the house and into the back garden, look easy. Andy explained all of the control buttons for the jets, lights , sound system and maintenance and I know if we have any questions we can easily contact him. So thank you all once again, just wished we’d have had one sooner.