Hot Tub Studio ®
Ollie Mackie
"Smooth Jacuzzi Order"
Amazing service, through email, phone and what's app. Was worried as Tub was installed on a decked level of the garden which is 1m up, but the installers, pivoted it up there before I got a chance to get ready to watch! The tub is amazing, the chemical lesson with James was great and clear. Everything about the finance, delivery and requirements were exactly as set out. All delivered in Lockdown too! Well Done guys.
Sue Elkins
"Lockdown hot tub!"
Fantastic customer service with friendly and professional advice from both Andy and James. The quality of the hot tub is superb! The J475 model has fantastic jets, lights and speakers and we are very impressed with it. It was an incredible fast turnaround from our first email enquiry to installation and I would 100% recommend using Hot Tub Studios.
Mrs Emma Bourne
"Good and personalised service, and lovely staff -"
We are delighted with our hot tub - Andy and James came and installed, supported by a crane - super helpful and professional. As first time hot tub buyers - and a bit of a impulsive buy we are really impressed with Jacuzzi, and are loving having it. The maintenance is an easy routine and no hassle. We are glad that we went for the next model up with more jets.
Great service, and lovely staff - would recommend reading the brochure carefully (unusually for me) to choose right one for you - and recommend the Hot Tub Studio for the order
Leslie Dunlop
"Filter not kicking in"
Hi I've had my tub for a few years now and was great until the filter on the motherboard won't kick in . Power running through it but still not kicking in. Any advice would be much appreciated.
Ps I've changed the filter although not used too many times .
Adam Picken
"Andy and his team were so very helpful…"
Andy and his team were so very helpful from my first phone call and continued this when they installed the hot tub for me and my family. This is my first hot tub and although I am still learning Andy still continues to support me on the phone about any questions that I have. I am glad I went for a hot tub from this company as with the quality of the tub and the support I know I won’t go wrong.
Many thanks
Adam Picken (and family)
Andrew
"Fantastic, would strongly recommend."
Fantastic, just had our first Hot Tub, from the first phone call to delivery and setup everything has been brilliant. Glad we went with the Jacuzzi brand in the end too. Andy and James delivered and setup and were really professional and filled me with confidence. Great to see one of the directors of the business being hands on too! Both of you are a credit to the company, would highly recommend, thanks Guys really pleased.
Romeo2012
"Thank you for the excellent service"
Thank you for the excellent service, really impressive also aftercare offered which is refreshing to know you can contact Andy at any time. Thank you Daniel
Rosie
"Very pleased!"
Andy and his team came and installed the hot tub and did an amazing job. They answered every question we had and when it came to installing they did it quickly and carefully, but also being respectful of the garden. The Jacuzzi itself is amazing, best thing I have ever bought!
Claire D
"5*****"
Andy and everyone at HTS is excellent and we thoroughly recommend them and the product.
Everything from choosing the right Hot Tub through time installation was seemless. The engineers who brought it were also excellent
Donna
"Amazing service!!"
Amazing service!!
I ordered a control panel for my hot tub and asked for it before Easter weekend and it arrived on time at no extra cost. Means we had a bearable Easter whilst in lockdown. It’s great when companies help customers to make life easier, thank you so much!!
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