"Lovely holiday park "

I notice a lot of negative reviews about this lovely holiday park and I think they deserve a nice honest positive one .

I am currently staying here for a few days and my caravan is amazing we have a very modern caravan at a low cost it’s also very spotlessly clean thanks to Sam & Stacey the staff are very polite and helpful I’ve had no issues at all it’s my second visit here and I’ve had no problems with staff or the caravan I’ve stayed in I definitely recommend golden sands

"Love Lodge but had too be evacuated…"

Love Lodge but had too be evacuated after one night stay out of five day stay spoit our holiday communications was poor after spending a lot of money for this holiday kids disappointed and disability people inn the party want a complete refund and compensation

"Caravan park "

The life guards was really annoying, they were rather made out pool time not enjoying but annoying. Also the picture on the website of the play area was huge but there it was very simple one. Cleaning wise it was great and lovely people

"We arrived on Friday,went to on site…"

We arrived on Friday,went to on site bar for food and drink at 8 PM asked for menu but told they were closing told to go to fish and chip shop on site.
Then on Saturday we called at 6PM and they had nothing on the menu we asked for,,so went elsewhere
We t back about 9,15 PM had drinks ,Then at 9.45 a meme of staff came and asked us for an order for more drinks because they were closing very soon,Then at 10.15 the staff member had got security to come and demand we leave ,what a way to treat paying customers,Now we can under why the place is empty most nights.
Just another safety point for people that have to get to the site at nighttime as it's a 200 yard walk virtually in darkness down a narrow road that all vehicles have to use and puts people's safety at risk, especially if you are women ,
Needless to say We will not be staying there ever again
The Caravans were spotless and it's a pity the owners don't think about the risk people face in getting in and out the site down that narrow entrance in darkness

"What am I paying for?"

Tell me exactly what I am paying for?
Been coming here for the last few years with my partner and two boys, 5 and 8. Rented our van privately and paid our entertainment passes as normal. We found out that most the entertainment staff we’ve known over the years have now left and that some are working down the road due to jobs being given to staff with minimal to no experience whatsoever, #Bring back Rosie! One member of the entertainment team has the gimmick to be barking like a dog - to which my kids copied relentlessly. My kids aren’t animals and I don’t expect them to be taught that this is normal behaviour. What disappointed me more was that a huge percentage of the children’s entertainment was to sit and watch interactive videos, but the majority of kids there already had tablets and were bored, so why aren’t the staff playing games and helping the kids burn energy to sleep for the night???? This year, hardly any kids went on stage for their medals and badges, and if they did it seemed to be the same ones chosen. One night consisted of a lady singing a song about feelings and kids were not interested until the bubbles came out. Bubble mix saturated the floor with kids falling over was an accident waiting to happen, and no members of staff came to clean it up until prompted by one of the parents. Party dances were getting later and later as the nights went on, this needs to happen before or after bingo to guarantee kids aren’t overtired. Please bring in more acts. For families staying at the site across two weeks, they do not want to see a repeat of entertainment. Personally, for the money we are paying for entertainment, I expected more, not just staff singing and dancing.
The entertainment team do run activities for kids throughout the day, however these come at additional fees. For the money I’m paying for passes, I’d hope some activities would be included in this.
Access to the swimming pool is included, though I would not recommend this. The staff are rude and continue to enforce covid rules. You’re forced to walk back to your van dripping wet as you aren’t allowed to get changed. A 45 minute session is just not long enough, and during this time, staff did not seem to be monitoring the pool. I understand it’s a parents responsibility to watch their kids, but for the 3 staff members sitting at the reception desk, had an incident occurred, I doubt it’d be noticed.
It’s sad that this experience has been disappointing, but we will be booking with another site next year.

"Terrible place to stay would never…"

Terrible place to stay would never recommend. The park seems to think it’s ok for owners to rent out caravans that should be condemned and not fit for people to stay In . Then to even charge an extra £105 once we arrived for check in costs
These private caravan should have to be at a standard to even be onsite but it appears not at this place . Can’t ever speak to a manager as they seem to hide and after seeing the reviews I can see why .
My holiday for my boys birthday was cut short after 3 nights of 7 because of this shambles and I had to find somewhere else to stay at an extra cost or would of had to go home
There needs to be more care taken at what this park is allowing to be rented out because I won’t be recommending anyone to stay at this place .
We had a part refund from air bnb but this park would only give a 15% discount on another holiday that we book not sure they understand I would never stay there again after my experience

"Good location and ok for the money"

Entrance into the park is down a narrow driveway and first impressions were not favourable.
The staff were helpful on checking in and we found the caravan in a very packed park.
We were glad we booked out of holidays and mid-week and we had a quiet stay.
The caravan was clean and spacious but very minimal. No frying pan, one toilet roll between two toilets and zero cleaning pack, not even a jeye cloth or sachet of washing up liquid. As we checked in out of hours this was a bit inconvenient.
The bar area was pleasant and the park itself was in a good location for sightseeing on a budget.
You get what you pay for.

"Had a really good time"

Had a really good time. Definitely exceeded our expectations. Good food and entertainment throughout the stay. Close to water park. Really like how they had kids play park. Suitable for couples and families with kids. Only thing was bringing your own bedding but they did tell us on the phone before coming which is good.

Massive thanks to Jeevan, Becky and Muvaldo and Britney. Made our stay more special and memorable. Well done to Jeevan picking on the quiet kids to stage. Usually most people choose the loudest kids.

"Would never go again caravan stank of…"

Would never go again caravan stank of urine no lights working and stains all over complained and was told maintenance would be there within an hour and cleaners too 12 hours later arrived but had been told we could leave and get a refund would be 7 days but now saying everything was ok with the van in this economic climate we can’t afford another holiday so thank you for the worst holiday experience you must be proud left after 12 hrs as was promised a refund by Adele but they have now changed ther mind will thanks haven and adele

"ok if you want to stay awake"

we have just got back from the caravan park there put us right opposite the security office and the sandpiper bar was kept awake by the security guards coming and going the caravan was nice beside the wobbly table and the radiator that was leaking reported this to the office and was told that there would get someone to look at it which never happened could not sleep the bed was uncomfortable and missing slats and would not stay here again staff was nice and there was a smell mop in the cupboard bad smell from cupboard people parking in front of caravan could not park shower was great