"Dealing with the design and drawings"

Dealing with the design and drawings, went exactly how I hoped.
Simple and easy to discuss Idea, very happy to tell people to try them out ,you won't regret it.

Thanks

"Excellent service and hassle-free refund process"

We had a great experience with Arkiplan from start to finish. The team were professional, helpful, and always quick to respond to any questions we had throughout the planning process. Unfortunately, our planning application was rejected, and we decided to withdraw rather than pursue a revised application.

What really stood out was how easy and straightforward the refund process was—Arkiplan refunded all of our fees with no issues at all, exactly as promised in their original agreement. It's rare to find a company that stands by its word so reliably.

We truly appreciate their honesty, support, and customer-first approach. Would definitely recommend Arkiplan to anyone looking for a stress-free design and planning service.

"On paper Arkiplan is a promising…"

On paper Arkiplan is a promising business model of remote based services however, there are limitations to this approach, no site visit by the designer or structural engineer has lead to design areas being overlooked and structural calculations been overspecified to cover their liability which can lead to further costs with the builders. E.g. double the size steel beams specified than required, suggestions were not provided by the design architect using their expertise, only working with the suggestions we have provided. Advice when it comes to planning applications and amendments are generalists, lack of local council knowledge can risk delays to your project and further costs. Overall a convenient service for minor design changes during a renovation but would not take the risk again with external alternations, structural changes or getting support for other design ideas. The service satisfied the bare minimum support but also required extensive research by us on what would be be approved by our council and what is relevant for our project. The design architects get busy very quickly as they take on more work which can lead to delays in delivering on your project. No communication when architect is out of office and when to expect delays. I wish I was able to share a more favourable experience.

"Second time I have used them"

Second time I have used them; which speaks volumes. Really nice people to business with, combining remote tech with human contact whenever needed. Absolute value for money AAA+++

"So far so good."

So far so good.

"With a last minute planning council…"

With a last minute planning council request, that had a tight deadline, Dave @ Arkiplan smashed it for us. He was attentive, quick and precise. One iteration and we got exactly what we required.

"Great Job from start to finish"

We sought to work with Arkiplan for our loft conversion in a listed building that provided some additional bedrooms for a growing family

From the initial telephone conversation, through the design meetings and final plan sign off, the team were very helpful and offered guidance and advice along the way.

The plans also gave us a better vision that we had not considered for the layout, which we settled on as a final design.

I would have no hesitation to work with the team again

"First ground floor extension"

Plans are absolutely excellent. We were complete novices at this and their help is just invaluable. We seem to be going along well and each stage is explained and logging onto the portal keeps everything together and easy to use.

"Arkiplan were fantastic throughout"

Arkiplan were fantastic throughout. I'd never previously applied for planning permission, but the team at Arkiplan helped at all stages and made the process look easy.

"Good communication."

Good communication.