"love it"

love it! this arrived safely packed, and looking beautiful-- just what I'd hoped.

"I still have not received my order"

I still have not received my order. You have already sent me 2 emails for reviews, but can't review something that I haven't received yet. Order was placed on 9/19 and the estimated delivery was 9/30. It is now 10/7 and nothing.

"Happy user"

Frequent user always very pleased with the results

"Great"

Great! Thanks

"Really love the umbrellas I ordered!"

Really love the umbrellas I ordered! Nice quality and good photo resolution/quality - I am really happy with them! The wooden handles were a nice surprise as I guess I expected plastic! The spring mechanism in the umbrellas is good quality.
The only downside was a bit of delay in the shipping (by 7 days - I believe due to a customs hold?), but the company has really good customer service and responded to me right away with a shipping refund solution! I will definitely be ordering my additional umbrellas from this company again.

"Sizes were not accurate and not square"

I ordered 21 prints of various sizes. These were family photos taken by a professional photographer. I had a wall on which I planned to do a collage of the photos.
The good:
- Photos were excellent quality, cropped and canvas wrapped exactly as ordered.
- Packaging was excellent. Recieved the photos in perfect condition.
- Time from placing order and receiving was about two weeks.
The bad:
- All of the canvases were not the sizes I ordered. For example 8x8s varied from 7 1/2 x 7 1/2 to 7 3/4 x 7 3/4. They were also NOT SQUARE. This rendered my collage plans impossible as the photos would not look aligned with eachother, side by side or top to bottom.

I tried calling customer service and, after waiting 15 minutes on hold, a recording asked me to leave my number and they would return my call. No call back recieved so two days later, did the same. Still no call back. I called my credit card company who took my information and filed a dispute. They provided me with an immediate credit for the total amount, stating the charge may be reinstated if CC provided substantiating information. Canvas Champ never responded to the dispute.

I still have all of the photos but have to come up with another collage plan and I don't have many walls for options. In their fine print, which I only found after the fact, it states the measurements may vary +/- 1 inch. That's ridiculous! You can order a 5x7 and get either 4x6 or 6x8?? I do NOT recommend Canvas Champ.

"Do not order from this company"

Do not order from this company. They are not located in Canada and the shipping time is ridiculous (products sent from India). Still waiting.........I will not be using them again.

"Avoid at all costs"

I’ve never had such an infuriating experience with a company in my life. I placed multiple orders with CanvasChamp on September 12th, and they have been stuck in "Payment Review" ever since. After providing proof of payment, not once but TWICE, they still claim they haven’t received the payment. How is it possible to place an order if the payment wasn’t processed? Absolute nonsense.

Their communication is a complete joke. Instead of resolving the issue, I get the same generic, copy-paste responses asking for payment proof again. Do I need to hold their hand through their own processes? It feels like they’re making ME do the work to track down their own internal incompetence.

The level of incompetence is astonishing. Save yourself the headache and avoid CanvasChamp at all costs—they don’t value their customers and certainly don’t know how to run a business properly. Expect delays, excuses, and poor service if you choose to deal with them.

"Will take at least a month to receive, not sure they will fix their mistake."

Can't comment on the quality as I have not received the 5 canvas prints. When I ordered on 9/4 it was to be delivered on the 9/13. it wasn't even produced by that time. Finally it was shipped on 9/24 from India (a surprise) with an expected date in FedEx of 9/27. It took two days to get to DUBAI on the 26th and on the 27th is still there. Assuming they do deliver it, it will be a month to deliver.

This deserves a 1 start for this reason alone. I am confident any issues with the order won't be worth addressing as it will take too long to get sorted. Will not use again.
**update**
It took one month for the order to be received. The quality was very good. However one corner on one was damaged, pressed in. Also I received a duplicate of one picture and one picture was missing. The site makes it easy to submit a ticket and they say they will send the missing picture, but I keep getting asked for a picture of the duplicate pics. I have sent the pics twice by email, and twice in two tickets in their order system. Yet no indication they are actually sending the correct picture.
After sending them pics of the duped picture and identified the correct picture to send, several times, they have shipped the correct picture.
To summarize - plan on a month for delivery, quality for my 5 pictures was very good. they will resolve issues but be patient and continue to respond.

"Very happy with my purchase"

Very happy with my purchase. Extremely sturdy and made well. Photos are clear and look great.