"Great Service"

The online experience is outstanding. Help by phone leaves a lot to be desired but the online experience is so easy you shouldn’t have to call. I called because I somehow missed the first delivery attempt on my luggage at my home.

"ALL WORKED WELL"

ALL WORKED WELL

"All on time and well tracked."

All on time and well tracked.

"Excellent service, once again! "

As it has been in past experiences, everything went perfectly. Our luggage was waiting for us onboard our ship in Auckland. When we reached Sydney the bags were collected by a Luggage Forward representative and were delivered to us at home the day after we returned. We’re really spoiled by Luggage Forward!

"good pick up procedure...arrived ahead…"

good pick up procedure...arrived ahead of time

"Picked up and delivered on time"

Picked up and delivered on time! I use this company because the do what they say and my items show up on time and in great shape!

"Convenience and dependable"

Convenience and dependable. The customer service on the phone is excellent. Every aspect goes as predicted, scheduling the luggage pick, making the payment on line, tracking my luggage to destination, delivery of my luggage to the cabin on the ship, coordinating with the ship for pick up at either end of the cruise. We have used Luggage Forward three times and each time service has been flawless.

"Thank you Luggage Forward"

Thank you Luggage Forward
My luggage arrived as promised in great shape and on the ship when we arrived. We will start using luggage forward for all our cruises. You don't have to worry about your luggage. Great feeling

"Telephone support when you need it"

Telephone support when you need it - picked up in the time window given with no problems or stress. A very efficient service - thank you.

"Luggage arrived before due date and…"

Luggage arrived before due date and taken to my room