"Replacement bolt for wheel lock"

I needed a replacement bolt for my wheel lock as I had misplaced the one that came with it. I contacted purple line by email. They responded the next day and I was able to order the bolt. It arrived promptly and now the wheel lock is secured to my caravan. Fabulous service and a great product.

"Fantastic product!!!"

So easy to use,no need to line up wheels,fits on in seconds,looks good too.Brilliant customer service. If I could give six stars for the product and the company I would.Well recommend by me.

"I had a problem with my E-go 0309 motor…"

I had a problem with my E-go 0309 motor mover which is now obsolete) and the only company that took an interest in helping me where Purple Line, not only did they have an updated replacement part they providing me with fitting videos showing the right conversion for wires and overnight postage. their customer services are is second to non I will definitely recommend this company on all the groups that I am a member

"Hitchdrive service"

I contacted Purple Line for help with a Hitchdrive hand powered caravan mover bought going on for 20 years ago.
Simon, their Technical Assistant was most helpful sending details of the device which they no longer make. The information allowed me to fix the problem and the Hitchdrive now works as it should. Simon was very polite in all his discussions with me by phone and email and gets my thanks for very good service.

"Fast and perfect warranty support across borders (UK/Germany)"

Bought new handset of remote control for my caravan mover but it did not work. Received immediate and friendly hints from Purple Line's warranty team. At the end I was offered sending the handset back to Purple Line and within 3 days received a replacement unit that now works perfectly. This fast and perfect warranty support worked even across borders (UK/Germany).

"Excellent customer service"

We had an issue with our twin axel motor mover (both electrical units had burnt out). Simon couldn't have been more helpful and immediately sent out replacements for next day delivery (under their 5 year no quibble warranty). The customer service was excellent! The motor mover is now working again happily and we wouldn't hesitate to recommend them.

"I needed some spare parts for my rather old mover.…"

I needed some spare parts for my rather old PurpleLine motor mover, the parts were not in stock but PurpleLine kindly sent me some used spares at no cost.

First class customer support and excellent service from both Mark and Simon at PurpleLine, I know where my next motor mover will be coming from.

Thank you PurpleLine.

"Resolved fault Excalibur wheel lock"

I purchased an Excalibur wheel lock for my caravan and after a year the lock developed a fault and I then rang Purple Line who supplied the wheel lock and within 2 days a replacement lock arrived complete with 3 new keys, many thanks to Simon who dealt with the issue, we’ll worth the 5 stars for 5 star service 👌

"Purple Line"

Excellent and very helpful staff. Spoke to Mark eh was able to sssisr straight away, very impressed with the product and their work ethos.

"Thanks Simon BRILLIANT service"

Thanks Simon
Your efforts have helped me no end
You searched and found the parts I needed
I will be forever in your debt
Keith Stead