"Saved by 'The Ben'!"

My wife and I are in our seventies and love caravanning. Three years ago we struggled to push and pull our van into position so decided to buy a Purple Line mover to make life oh so much easier. We used it on about five occasions and should have got one fitted earlier! We've always kept the control indoors and removed the batteries. Last time out though, it would only move forwards and turn to the right. I contacted Purple Line and 'Ben' gave me a call. He suggested we send him the handset to figure out the problem. Within a week, Purple Line had found the fault and replaced the handset!

We are so grateful. We can't sing Ben's and the Purple Line's praises loud enough! I must admit I was a bit cynical when I read people reviewing Ben, Mark and Hayley working wonders with their caravan problems. I'm not any more!
Ade and Fran Slocombe

"Not only is the product first class"

Not only is the product first class, but the after sales service is second to none dealt with by Ben, it’s a pleasure in this day and age to find a company that still treats customers as kings. I would not hesitate to purchase further purple line products. Many thanks Mike

"Quattro Diamond"

I have had a problem with a independent fitter this last month about the purchase and fitting of the Quattro Diamond, and have spoken to Mark from purple line a few times and I cannot fault him for the help he has given me, he has responded quickly and efficiently to my problem which I hope will be quickly resolved. Thank you Mark

"Top Class Support"

I couldn't be more happy with the customer service I received from Purple Line and Ben, technical support assistant in particular. An email reply was followed up with a phone call to help with the problem which is now 100% solved. Many, many thanks!

"My Lunar Caravan mover started making…"

My Lunar Caravan mover started making clicking noises when used. Called purple line tech dept and over 3 days was given great instruction on how to remove the drive rollers. Both bearing had grit in them. Replacements on the way. First side dismantle took several hours, other side 15 minutes. Great service

"Ordered a Nemesis Ultra wheel nut…"

Ordered a Nemesis Ultra wheel nut adaptor which failed to arrive.
Messaged Ben who immediately sent a replacement out.
Good communication and friendly service.

"Perfect and fiendly company!"

Perfect and fiendly company!

"Excellent service"

Excellent service

"had reply to my email enquiry within…"

had reply to my email enquiry within 24hrs.Phoned order in for spare keys all done within 28hrs.very pleased with efficiency of Purpeline.special thanks to Ben Fisher


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"So far very helpful dealing with…"

So far very helpful dealing with someone called Ben and he is trying to help with problem