"Good company"

Good company. Very helpfull staff. Wouldn't hesitate to use these guys again.

"Had a problem needed a part"

Had a problem needed a part for a Nemisis wheel lock emailed purple line they answered next day with a part number ,ordered part its now on its way thank you very much,great service.

"Speediest response email ever"

Speediest response email ever, problem solved in minutes thanks guys excellent customer service. A++++++

"Outstanding service"

Outstanding service, from Ben at Purple Line, great to deal with a company who cares about their customers and communicate in a way that is easy to understand. All I wanted was a spare part and it was acknowledged and supplied in a matter of days once I supplied picture of part required. Other companies should take note. With such a great range of products and first class aftersales Purple Line deserve our business.

"First class after sales support from Purpleline"

While fitting my new Ego titanium mover I discovered a crack in the roller outer bearing housing. E-mailed Purpleline on Monday and received a replacement first post on Wednesday. First class service, which saved the holiday, thanks to Ben

"Excellent Customer Service"

I recently had to contact Purple Line regarding a slight problem with one of the motor movers I had installed in Feb 2018. The service I received has been excellent from start to finish and I cannot praise them highly enough. The whole process from reporting the fault to the attendance of the Engineer has been seamless and I am absolutely delighted with the standard of work and excellent service.

"Purple Line Excalibur wheel lock FRL100"

It's rare for me to leave a review, let alone a 5 star review. The wheel clamp purchased a 'Purple Line Excalibur wheel lock FRL100' was well made and of strong construction, and secure design. Although it is intended to be fitted to a bar at the back of the wheel (which they provide with the kit) I found it fits perfectly into the Alko wheel lock receiver fitted as standard by the caravan chassis manufacturer. It is easy to use and far better value than the Alko equivalent product. Having used the unit for around a year, I encountered an issue with the lock. It would have been better if this hadn't occurred, but a company can in my eyes be measured by how it responds to issues raised. The warranty claim made was handled by 'Ben' who was efficient and courteous. The turn round time from advising of the issue to a replacement lock delivered was just a couple of days. Great response, that was very much appreciated. Remember to register quickly to gain the benefit of their extended warranty.
Many thanks

Richard

"Purple Line products"

I have a number of Purple line products all of which have proved to be well made, reliable and value for money.
I recently lost a part for the torpedo leg lock and whilst Purple line do not supply spare parts they were happy to provide a replacement for my lost part.
I am happy to recommend this company for the professionalism of it's staff and it's products without reservation.

"Exceptional service and Customer Care"

I would like to express our thanks to the efficient customer care that I have received from Purple line caravan mover our mover stopped and after doing the usual checks we contacted Purple line Ben was so helpful and knowledgeable taking us through the process of troubleshooting, re-syncing remote control with unit when that was found not to be the problem we were advised to post the unit to them we did and within 24 hours the unit was received and back on the van working. Ben was so helpful I would recommend anyone considering fitting a caravan mover to choose Purple line. Thankyou!

"Caravan lock."

I had an issue with my Excalibur caravan wheel lock and rang purpleline to see what could be done. I was told to return the lock, and they sent me out a brand new one to replace it. Customer service was excellent. Thanks purpleline