Rocket Mortgage

Money & Insurance
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852 reviews
Overall Rating
Customer Reviews about

Rocket Mortgage

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JD

5.00/5.00

"seamless and timely throughout!"

seamless and timely throughout!

06/04/2025

Mark O'Neal

5.00/5.00

"They are a great company with great…"

They are a great company with great people. An had best rates.

06/04/2025

customer

5.00/5.00

"Excellent "

Regarding this experience, all my questions were answered and the loan officers were experienced and very cooperative. My only drawback to this was too my of the same information mailed to me after the closing. It would be better to compile all the necessary paperwork and mail all together.
And in the future allow time to review material and feedback, Other than that I appreciated the experience and will certainly recommend Rocket to my friends,

06/04/2025

Darrell Jordan

5.00/5.00

"My Rocket Mortgage Experience"

What made my experience great was the fact that the process was made very easy, clear, and precise. The service received was exceptional and I could not ask for anything more. I love the overall outcome of my loan. Thank you Rocket Mortgage for a great experience.

06/04/2025

Virginia Wilcox

5.00/5.00

"We dealt mostly with Nathan Coltrell"

We dealt mostly with Nathan Coltrell. He was polite, kind, knowledgeable, and very patient. In fact, every person we dealt with was very patient. (We are not overly computer savvy.)
The app was confusing… redundant and gave inaccurate information, in terms of physical location of our home, and the identity of the notary who was sssigned the execution of our closing. All in all it was a positive experience. I would recommend Rocket Mortgage to friends and family.

06/04/2025

Ernest Sirotek

5.00/5.00

"Fast and efficient"

Fast and efficient. Kept me updated all the way through the process.

06/04/2025

Natalie

5.00/5.00

"Austin Burns was great to work with"

Austin Burns was great to work with. He walked me through what I needed, and was quick to respond when I contacted him.

06/04/2025

customer

5.00/5.00

"Your people"

Your people, they're patiënt and understanding and mostly they're friendly.

05/04/2025

Pamela Cabala

5.00/5.00

"It was an easy and stress free process."

It was an easy and stress free process.

05/04/2025

Hilary Lindsey-Wurl

3.00/5.00

"The communication was lacking"

The communication was lacking. I felt like I was dealing with used car salesmen. I had checks made out to certain companies, that I shouyld have been able to do myself, so now some are overpaid. I was treated like i was 13 years old. It was my money from my house that I have to pay back. I had no control.

05/04/2025
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