"Great after sales"

Really positive experience after incorrect quantity delivered they went above and beyond to resolve.

"Staff went over and above."

I've shopped at Skandium several times in the past and had a troublefree experience. On this occation the staff at Skandium went over and above looking for an item for me that was no longer on their website, and managed to find exactly what I was looking for. I cannot rate them highly enough.

"Very responsive and helpful customer…"

Very responsive and helpful customer service.

"Excellent ongoing customer service "

Thanks so much to Luke and the whole Skandium team. Had a smooth experience purchasing a number of investment pieces a couple years back. Then went back to them recently as I’d moved homes and lost part of an item making it completely unusable. Skandium successfully chased the maker to send a replacement part. I am very grateful and highly recommend.

"Good value product."

Good value product.

"Kettle replacement"

Luke at Skandium has given us excellent service. He sent us a replacement kettle with no fuss or questions asked and in lightning time. His manner was friendly and helpful.
Thank you very much.

"Great support and after-sales service"

Fantastic client care and support in addresing heads-on a faulty product that was fully replaced with good grace and speed!

"Best in class for service"

Best in class for service! Luke was amazing at helping me source and secure a bespoke order. It’s the go to for design and service. Thank you Luke

"Excellent service from Luke"

Had a great online shopping experience with Luke at Skandium. He was quick to respond, helpful, and made everything simple. His friendly approach made the experience better. Thank you Luke!

"Superb customer service"

Superb customer service. All items arrived in perfect condition with a helpful delivery service, and when we wanted to change the colour of one of the items, pick up was arranged and a new order made with zero fuss and friendly correspondence. Highly recommended!