"I registered the product online over 2…"

I registered the product online over 2 months ago and NO ONE has ever sent me a confirmation. Further, every time I try to call, either the person cannot help me (and that's IF I get to speak to someone), or if I leave a message, no one returns my call.

"I needed to level the the door and it…"

I needed to level the the door and it costs over $35.00 for the plastic cover strip that you need to replace as you have to remove it to get to the screws. Now my Vinotemp sits there with the plastic cover strip hanging off. 35.00 is a rip off.

"Units are nicely designed"

Units are nicely designed. Shelving is a little tight, could design a little more spacing.

"butlers frig"

Staff was helpful and guiding me in what i needed for replacement. The delivery people dropped the unit and bent the bottom grill; i took it off and straightened it out myself. Unit is awesome and holds the temps exceptionally well.50/61 zones. The unit is much better than the one I had

"The siding looks great"

The technicians were on time, courteous, and finished in a timely manner. The siding looks great with the mold and mildew gone. The technicians did a great job of cleaning the windows. My only disappointment is that some of our ground cover in the flower bed are turning brown. the jury is still out if the plants will recover. The office staff and technicians said that the spray would not affect plants.

"Replaced Old With New"

This was a replacement for a 14 year old unit that was damaged due to Chinese drywall. It was a perfect fit, pretty easy in and out and appears to be working like the original when new. Very pleased, just wish it didn't cost so much!

"Richard was absolutely wonderful in…"

Richard was absolutely wonderful in service. He helped me diagnose the problem with my unit based off of what I mentioned was wrong with it. The piece came fully intact and was very easy to install. After powering the unit everything turned on and was working properly and blowing cold air again. Thank you for saving my wine!

"Spoke to Jared Beck this morning"

Spoke to Jared Beck this morning, I needed some instructions on the installation of a control board I purchased for my wine cooler....he was supper attentive and emailed me the instructions right away....all working now and I'm so happy 😀
GREAT SERVICE EXPERIENCE

"Vinotemp Excellent Tech. Support"

To: Richard Moreno/Vinotemp Tech. Support,

Just want to let you know that your advice below was 100% accurate! The troubleshooting & parts that you recommended did the trick. My Vinotemp Wine Cellar Mdl. TC32G is now completely operational & quietly cooling like a charm. By the way, the wine cooler began chilling w/in minutes (if not seconds) after I replaced the parts.

Thank you for your excellent product support; you saved me >$1K!

"This is the third Vinotemp I have owned…"

This is the third Vinotemp I have owned in the past 15 years, upgrading to our needs. The product has improved each time. The newest one the shelves glide so nice, and extend to the perfect length to see what is in the back of each shelf.
The spacing between the shelves has improved. It is only a very small amount, but makes a difference for those wider fatter bottles.
Thank you for nice product.